Strategic Growth Consultant - League of Southeastern Credit Unions

The League of Southeastern Credit Unions & Affiliates (LSCU & Affiliates) is looking to hire a full-time Strategic Growth Consultant for our Payment Solutions team. Are you a successful consultative sales and marketing professional? Can you demonstrate initiative, good judgment, resourcefulness, and dependability? Are you capable of making independent administrative decisions and effectively handling multi-faceted problems or situations? Do you possess excellent oral, written, and presentation communication skills? If you have a proven history of strategic sales and marketing innovation, preferably in a payment environment, and can stay informed about financial industry trends, technology, products, and services while keeping business unit management informed, we encourage you to apply.

The LSCU & Affiliatesrepresents over 300 credit unions and provides advocacy and regulatory information; education and training; cooperative initiatives; media relations, and business solutions to support its member credit unions in fulfilling their mission of 'People Helping People.' LEVERAGE, the LSCU Service Corporation, equips credit unions with products and services to fulfill their daily needs. With services through preferred business partner relationships, LEVERAGE strives to help credit unions reduce expenses, increase non-interest income, improve regulatory compliance, increase loan growth, and more.

Our employees enjoy exceptional benefits, including health, dental, vision, life insurance, long-term disability, flex-spending account, paid time off, volunteer time off, a 401(k)-plan including company matching, 11 paid holidays, professional development dollars, and tuition reimbursement. We take pride in our consistent recognition as one of Alabama's Best Companies to work for by the Best Companies Group for two consecutive years. In 2023, we were recognized as an Employer of Choice in both Florida and Georgia. At LSCU & Affiliates, our main priorities include fostering a positive culture, promoting work-life balance, engaging our team members, upholding strong values, and maintaining our continuous mission to support credit unions.

The Strategic Growth Consultant will serve in an individual contributor role as the product and process expert for Members ATM Alliance (MAA), Members Core Alliance (MCA), and LEVERAGE Payments Solutions (LPS). This position will be responsible for developing new business growth opportunities for the above business units, as well as maintaining and servicing existing portfolios. This individual will act as a liaison between key business partners that are utilized to perform services for financial institution clients.

As a Strategic Growth Consultant, your role involves negotiating contract terms and creating pricing structures for new and existing financial institution clients. You'll provide proactive, consultative support to help existing clients grow their solutions. Acting as both a process expert and sales & marketing consultant, you'll maintain open communication with clients, identify sales/service process gaps, propose solutions, and keep Management updated on client statuses. Your responsibilities include supporting new client transitions through face-to-face onboarding, collaborating with Business Development Consultants (BDCs) to expand business within the ACS/LEVERAGE footprint, and creating opportunities by gaining expertise in financial institution services. The role of the Strategic Growth Consultant involves pinpointing service and product utilization areas for clients transitioning from their previous service provider to guarantee a seamless implementation process. Your responsibilities include consistently furnishing Management with both written and verbal status reports on prospect status, conducting discovery calls, and playing a role in crafting responses for Request for Proposals (RFPs). Additionally, you'll be responsible for maintaining precise information in Salesforce by updating pertinent details of financial institutions. You will contribute to the consulting team's social media outreach and take charge of writing proposals and correspondence to prospects. This includes confirming conversations, addressing issues, and meticulously documenting resolutions.

Qualifications:

1. High school diploma or equivalent required; bachelor's degree from accredited four-year institution in marketing, business, finance, management, or other suitable degree preferred.
2. 5-7 years of debit and/or credit card processing, ATM experience, and knowledge of data (core) processing.
3. Proficient in Microsoft Office Suite
4. Knowledge of the history and philosophy of the credit union

Your ability to promote LSCU & Affiliates strategic initiatives through direct communications, virtual presentations, and social media outlets is highly valued. Moreover, if you exhibit professionalism in all internal and external interactions, along with well-developed people skills, this position could be an ideal fit for you.

Work Schedule:

In the role ofStrategic Growth Consultant, the standard work schedule is Monday through Friday, with occasional commitments during evenings and weekends. Onsite presence in the office is required for a specified number of days, and frequent travel is expected, primarily within Alabama, Florida, and Georgia. Travel arrangements may involve both airline and car transportation, and possession of a valid driver's license is mandatory.

How To Apply:

If this job is what you are looking for, please take the next step and fill out our online application. This entire application process should take you less than five minutes to complete. Once you complete your application, you will receive a short assessment link. Both the application and assessment are required to move forward in the process.

Here at LSCU & Affiliates, we are proud to be an equal opportunity employer offering a team member-centric culture, competitive salaries, and exceptional benefits.

*LSCU enforces a drug-free workplace policy and employment offers are contingent on drug-screen and background check.