Strategic Quality Manager - Warehouse Quote

WarehouseQuote leverages technology, data intelligence, and operational excellence to drive clarity, growth, and innovation with excellence in all that we do. WarehouseQuote has built an integrated network of warehouses that can provide customers with on-demand scalable capacity. Customer inventory inside the WarehouseQuote network is managed by proprietary technology that can be utilized to provide real-time inventory visibility and forecasting.

“What we’ve been able to accomplish is not possible without our people, culture, and core values. It’s our ‘not so’ secret sauce.“ - Benjamin Hagedorn (CEO)

The Role

The Strategic Quality Manager is the main Operational face between our Clients, our Warehouse Partners, and internal WHQ stakeholders. This teammate will ensure that we are executing strategically, timely, effectively, and with intentionality to internal and external stakeholders. This teammate will serve as a high level contact and provide quick resolution to issues and is responsible for building value added relationships with our counterparts at the Warehouse and with the Client. When this role executes well, we are displaying our mastery of the client’s business which builds a critical level of trust across the partnership.

Day To Day Responsibilities:

• Serves as the main point of contact for the WHQ Operations team to our Clients and Operational counterparts within our Warehouse Partner Network
• Displays a mastery of the client’s business through a holistic review of: Delivering on core services, inventory accountability, workflow management, and project management
• Committed to driving Clarity through excellent communication and problem solving
• Works collaboratively with teammates to find Innovative ways to drive Clarity and Growth for the client & WHQ’s business.
• Travel up to 10%, based on business demand

Who We Are Looking For:

• Possess the ability to execute on the task at hand with experience, resourcefulness, and collaboration
• Capable of building valuable relationships with clients
• 2-5 years of related experience preferred
• Experience with international or domestic transportation is a plus

Our Core Values:

WarehouseQuote only hires A+ rock stars who are dedicated to our core values and will work to maintain our incredible culture. We are dedicated to hard work and supporting each other and the community in which we live. We do this by investing in leadership and development efforts, supporting each other, having open and honest conversations, empowering everyone to take ownership of the things that are important to them, group charitable events, and, among other things, planned/impromptu company outings.

Put People First - We believe trust is the foundation of all relationships. We maintain that trust by showing grace while also challenging each other to operate our business in a way that maintains our culture of appreciation, respect, and transparency.

Do The Right Thing Every Time - We have the integrity to make the tough decision. When encountering challenges and opportunities, we never abandon our values or put others at risk. Following the Golden Rule makes us proud of our work and the relationships we build with one another.

Take Ownership Of Every Situation - We take ownership and are accountable for our actions. We do this by striving to admit, learn, and grow from failure and mistakes. We identify difficult situations as a privilege and an opportunity to provide value to our stakeholders.

Maintain Financial Discipline - We will exercise prudence in all financial decisions and will never risk the long term health of the company for short term gain. We hold the belief that today's sacrifices are tomorrow's rewards and the work we do as a company will serve as an example of our respect for each other.

Live Generously - We are the best versions of ourselves when we selflessly and humbly give of our time and talent to make a positive impact on those around us.

Benefits:

• 85% of premiums for medical, dental, and vision plans covered by WarehouseQuote

• $2,000 annual HRA/HSA contribution

• 401k with 100% match, up to 6%, immediately vested upon enrollment

• Reimbursement programs: childcare, tuition, wellness, cellphone

• Free daily lunches

• Leadership and development training

• Men and women haircuts

• Onsite gym

What Comes Next:

1. Submit your application

2. The HR hiring manager will review your resume and determine if we feel there is a match based on your skill set.

3. If there is a perceived match, we will have an initial phone interview to get acquainted with you and introduce the company.

4. If there is mutual interest, we will proceed with a technical interview with one or more team members, a case interview, and finally a culture-based (non-technical) interview that will see if we are a match culturally for our organization.