Student Aide - Admissions Outreach Front Desk Staff - Harper College
Palatine, IL 60067
About the Job
Overview
Admissions Outreach is the first point of contact for prospects, new students, and their families. Student aides will work at the front desk of Admissions Outreach. Student aides must be able to provide exceptional service and accurate information via telephone and in-person communication.
Schedule Information: will determine schedule based on student’s availability. Must have availability to work during the following office hours:
Monday: 8am to 7pm
Tuesday: 8am to 7pm
Wednesday: 8am to 7pm
Thursday: 8am to 7pm
Friday: 8am to 4:30pm
Maximum hours per week: 20 hours
Responsibilities
Greeting prospects, new students, and their families
Checking in appointments and walk-ins
Answering incoming phone calls and making outgoing phone calls
Helping prospects complete a Harper College application and submitting admissions documents
Referring students to other departments for additional support
Provide campus tours
Assist with other recruitment duties and events as assigned