Student Finance Quality Assurance Processor - Ultimate Medical Academy

Purpose of the Position:

The Student Finance Quality Assurance Processor’s purpose is to ensure that all UMA Student Finance departments remain in compliance when determining, awarding, disbursing, and returning Federal Student Aid (FSA) funds and to provide periodic quality assurance evaluations of our current processes and procedures.

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Anticipated rate of $20.00/hr. 
• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Key Responsibilities:

Functional:

• Receives and reviews student files for completeness and accuracy.
• Ensures that the Title IV aid is awarded to the student’s FSA eligibility.
• Returns incorrect or incomplete files to the Student Finance Advisors.
• Approves federal student loans and readies the files for origination for all UMA campuses.
• Reviews and approves Pell awards for all UMA campuses.
• Has a thorough understanding of all facets of Title IV knowledge and abides by the appropriate Department of Education and Compliance regulations.
• Adheres to the Director’s goals and metrics for the Finance Central team.
• Answers Advisors or Planners questions regarding Title IV and Student Finance policies and procedures.
• Performs other duties as assigned.

Compliance:

• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department. 

Work Experience, Skills & Abilities:

Minimum Requirements:

• High school diploma/GED or equivalent experience
• 6 months of experience in awarding/administering Federal Title IV funds with a post-secondary education institution.
• Knowledge of Title IV regulations.
• Must not have a federal student loan appearing on theNational Student Loan Data Base (NSLDS) database with an unresolved default status reported.
• Must be eligible to access the NSLDS.
• Detail oriented
• Strong organizational skills with the ability to multi-task, handle a high-pressure environment with timeline pressures, and meet deadlines.
• Personal honest and integrity with a demonstrated commitment to ethics, morals, legal business practices and standards.
• Ability to interact with all levels of the organization and work in a fast-paced environment.
• Ability to work independently and make sound decisions with minimal supervision and direction.
• Able to professionally communicate fluently in verbal and written English with strong verbal and written communication skills.
• Knowledge of and adherence to regulations and compliance
• Maintain compliance of Student Finance departments in areas of determining and awarding disbursements and returning FSA funds
• Ability to deliver outstanding customer service
• Ability to display a positive attitude and enthusiasm.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Skype and Microsoft Teams
• Able to support a diverse and inclusive work environment

Preferred Requirements:

• Bachelor’s degree
• Comprehensive experience with Campus Nexus
• 2 years’ experience in the higher education industry
• 2 years’ experience at UMA

Work Environment/Physical Demands:

• This is a full-time remote position, with only occasional, planned onsite or travel requirements.
• Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment; accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://careers-ultimatemedical.icims.com/