Student Philanthropy & Engagement Center Manager - University of Utah
Salt Lake City, UT
About the Job
Details
Open Date 09/25/2024
Requisition Number PRN39948B
Job Title Manager, Program
Working Title Student Philanthropy & Engagement Center Manager
Job Grade D
FLSA Code Administrative
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
Monday – Thursday (10 a.m. – 7 p.m.)
Flexible hours on Fridays (10 a.m. – 5 p.m.)
VP Area President
Department 00289 - Development
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $50,000 - $60,000
Close Date
Open Until Filled Yes
Job Summary
Part of the university’s central Annual Giving team, the Student Philanthropy & Engagement Center Manager will report to the Associate Director of Annual Giving. The Manager is responsible for overseeing the day-to-day operations of the university’s Student Philanthropy & Engagement Center with primary responsibility for running the year-round outbound communication engagement program and student team of 50 students.
At University of Utah, Advancement, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, medical/dental/vision/life plan and up to 14.2% contribution to your retirement plan, we have the following perks, including:
_Office Culture:_ we have a highly collaborative office right at doorstep of the U campus. We offer several opportunities to engage and get to know your co-workers. Dress code is relaxed business/casual – we want you to be comfortable.
_Wellness in action:_ take advantage of our many health and wellness programs on- campus and virtually. This includes mental health and resiliency support, discount on outdoor recreation rentals and Eccles Student Life Center, nutrition services, and more.
_Community:_ Discounts and sometimes free admission to arts, cultural, museum, lectures and select sporting events on campus.
_Learning:_ In addition to the many free educational opportunities on campus, the University offers 50% tuition reduction for eligible employees and their families. We also offer professional development opportunities and an annual budget to develop your skills.
_Other benefits and services include:_
+ Partial Cell Phone reimbursement if you opt out of a work phone
+ Flexible Spending Accounts ( FSA )
+ Supplemental Retirement Savings Plans (403(b), Roth 403(b), 457(b))
+ WellU Employee Wellness Program
+ Accidental Death and Dismemberment Insurance (AD&D)
+ Supplemental Life Insurance
+ Employee Assistance Program ( EAP )
+ Long Term Care Insurance
+ Hyatt Legal Plans
+ UESP 529 College Savings Plan
+ Auto/Home Insurance
+ Family and Medical Leave Act
Responsibilities
+ Oversee all aspects of the Student Philanthropy and Engagement Center’s efforts to contact and solicit alumni, friends and parents by phone calls, text, and emails.
+ Recruit, train, supervise and motivate a staff of over 50 student callers and a team of student managers.
+ Assure the quality of engagement through regular monitoring and coaching to discuss performance .
+ Work with schools, units and other members of University Advancement and the alumni relations teams to develop informational materials for each calling campaign and ensure callers are knowledgeable about all campaigns they are calling.
+ Oversee the hiring process and payroll paperwork with our HR Representative.
+ Compile and coordinate reports for gifts and feedback
+ Complete Data reports and data tasks as needed for the Student Philanthropy and Engagement Center
+ Train, manage, and develop the Student Management team. Hold regularly scheduled meetings with the Student Managers and have strong communication across the program.
+ Collaborate with the Associate Director of Annual Giving to ensure smooth operations at the Student Philanthropy and Engagement Center, maintaining clear and direct communication via email, Teams, and regular meetings.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
Bachelor’s degree in a related field plus two years of related experience or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated human relations and effective communication skills also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferred Qualifications:
Supervisory experience (managing employee relations, timecard approval, schedule building)
Preferences
+ Experience managing or leading a team, a plus!
+ Ability to motivate, engage, and work with students and colleagues.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Open Date 09/25/2024
Requisition Number PRN39948B
Job Title Manager, Program
Working Title Student Philanthropy & Engagement Center Manager
Job Grade D
FLSA Code Administrative
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
Monday – Thursday (10 a.m. – 7 p.m.)
Flexible hours on Fridays (10 a.m. – 5 p.m.)
VP Area President
Department 00289 - Development
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $50,000 - $60,000
Close Date
Open Until Filled Yes
Job Summary
Part of the university’s central Annual Giving team, the Student Philanthropy & Engagement Center Manager will report to the Associate Director of Annual Giving. The Manager is responsible for overseeing the day-to-day operations of the university’s Student Philanthropy & Engagement Center with primary responsibility for running the year-round outbound communication engagement program and student team of 50 students.
At University of Utah, Advancement, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, medical/dental/vision/life plan and up to 14.2% contribution to your retirement plan, we have the following perks, including:
_Office Culture:_ we have a highly collaborative office right at doorstep of the U campus. We offer several opportunities to engage and get to know your co-workers. Dress code is relaxed business/casual – we want you to be comfortable.
_Wellness in action:_ take advantage of our many health and wellness programs on- campus and virtually. This includes mental health and resiliency support, discount on outdoor recreation rentals and Eccles Student Life Center, nutrition services, and more.
_Community:_ Discounts and sometimes free admission to arts, cultural, museum, lectures and select sporting events on campus.
_Learning:_ In addition to the many free educational opportunities on campus, the University offers 50% tuition reduction for eligible employees and their families. We also offer professional development opportunities and an annual budget to develop your skills.
_Other benefits and services include:_
+ Partial Cell Phone reimbursement if you opt out of a work phone
+ Flexible Spending Accounts ( FSA )
+ Supplemental Retirement Savings Plans (403(b), Roth 403(b), 457(b))
+ WellU Employee Wellness Program
+ Accidental Death and Dismemberment Insurance (AD&D)
+ Supplemental Life Insurance
+ Employee Assistance Program ( EAP )
+ Long Term Care Insurance
+ Hyatt Legal Plans
+ UESP 529 College Savings Plan
+ Auto/Home Insurance
+ Family and Medical Leave Act
Responsibilities
+ Oversee all aspects of the Student Philanthropy and Engagement Center’s efforts to contact and solicit alumni, friends and parents by phone calls, text, and emails.
+ Recruit, train, supervise and motivate a staff of over 50 student callers and a team of student managers.
+ Assure the quality of engagement through regular monitoring and coaching to discuss performance .
+ Work with schools, units and other members of University Advancement and the alumni relations teams to develop informational materials for each calling campaign and ensure callers are knowledgeable about all campaigns they are calling.
+ Oversee the hiring process and payroll paperwork with our HR Representative.
+ Compile and coordinate reports for gifts and feedback
+ Complete Data reports and data tasks as needed for the Student Philanthropy and Engagement Center
+ Train, manage, and develop the Student Management team. Hold regularly scheduled meetings with the Student Managers and have strong communication across the program.
+ Collaborate with the Associate Director of Annual Giving to ensure smooth operations at the Student Philanthropy and Engagement Center, maintaining clear and direct communication via email, Teams, and regular meetings.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
Bachelor’s degree in a related field plus two years of related experience or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated human relations and effective communication skills also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferred Qualifications:
Supervisory experience (managing employee relations, timecard approval, schedule building)
Preferences
+ Experience managing or leading a team, a plus!
+ Ability to motivate, engage, and work with students and colleagues.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Source : University of Utah