Summer 2025 Intern - Event Management, Hospitality, Customer Service Related Majors - Federal Reserve Bank (FRB)

Company

Federal Reserve Bank of Chicago

The Federal Reserve Bank of Chicago is recognized as one of the most influential, trusted and prestigious financial institutions in the world. We serve the Seventh District encompassing Iowa and most of Illinois, Indiana, Michigan, and Wisconsin, and is one of the 12 regional Reserve Banks in the United States. Together with the Board of Governors in Washington, D.C., the 12 Banks constitute the nation’s central bank.

INTERNSHIP PROGRAM DETAILS:

The Federal Reserve Bank of Chicago Summer Intern Program is a paid internship designed to give undergraduate, graduate, and doctoral students direct exposure to our Bank’s operations. Beginning in early June, interns commit to 40 hours a week for 10-12 consecutive weeks onsite or hybrid depending on the department’s requirement.

WHAT MAKES THIS INTERNSHIP UNIQUE:
This internship gives you the opportunity to work for a regulatory bank dedicated to the public good by engaging in project-based assignments and professional development activities aligned with our mission. You will gain insights to the Federal Reserve System while contributing to your assigned department and build relationships with subject matters experts, Bank leadership, and fellow interns. You will work in a collaborative environment that fosters inclusion, reflecting all the communities we serve.

REQUIREMENTS:

• U.S. Citizen or Permanent Residency
• Must be a current, matriculated student in an accredited program graduating August 2024 or later
• 2.75 GPA (unofficial transcripts might be asked to submit)
• Ability to work 40 hours week throughout the duration of the 10-12 week internship program.

Duties and Responsibilities

Depending on your background and experience, you will get to:

• Liaise with Chicago Federal Reserve employees relative to the work and a variety of projects across Event Management, with the primary focus being in Event Planning and Operations
• Assist, register, and direct guests upon arrival to the conference center
• Assist with producing online and hybrid events
• Assist with the logistics of event set up/communications/client contact using Event Management Tool

• Assist with data gathering for metrics reporting
• Create reports and provide some analysis on the metrics gathered
• Other duties as assigned

Requirements

• Currently pursuing a Bachelor's degree in Business Administration, Hospitality/Hotel Management, Communications/Marketing or related field
• Must be flexible - events may be early in the morning or late in the afternoon/evening
• Proficient with Microsoft Office Suite (Excel, PowerPoint, Word)
• Strong interpersonal skills, and excellent listening and communication skills (verbal and written)
• High degree of customer service with professional demeanor
• Strong organizational and technical skills
• Proactive, self-driven and motivated individual able to perform in a team environment
• Prior experience with event management, hotel or conference center preferred

PREFERRED SKILLS:

• Intermediate working knowledge of Word and Excel
• Strong interpersonal and communication skills
• Ability to verbally present information and respond to questions from small to medium groups
• Ability to interpret data and analytics to develop insights, tell stories, support the decision-making process, and measure impact
• Detail-oriented and self-motivated
• Ability to interact with internal and external clients professionally in a fast paced, high-energy environment
• Ability to be an independent worker with a team player attitude

APPLICATION PROCESS:

• October - November 2024 – Applications due
• Mid-October 2024 through January 2025 – Interviews conducted and offers extended
• June 2, 2025 or June 9, 2025 – Internship start dates

ADDITIONAL REQUIREMENTS:

• As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

• This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. 

Full Time / Part Time

Full time

Regular / Temporary

Temporary

Job Exempt (Yes / No)

No

Job Category

Internship

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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