Supervisor, Corporate Facilities - SPECTRUM

Spectrum, a leading provider of facilities management services, presents numerous opportunities for professionals seeking to make a significant impact in the industry. As a facilities professional at Spectrum, you will be part of a dedicated team of experts who strive to deliver exceptional maintenance, repair, and operational services to a wide range of clients. Whether your passion lies in building maintenance, project management, sustainability, or any other facet of facilities management, Spectrum offers the necessary resources, support, and expertise to help you accomplish your goals. With an unwavering commitment to safety, sustainability, and client satisfaction, Spectrum serves as an ideal platform to launch or advance your career in the field of facilities management.

 

Spectrum is a leading broadband connectivity company and cable operator serving nearly 32 million customers in 41 states. Through the Spectrum brand, the company offers a full range of state-of-the-art residential and business services, including Spectrum Internet®, TV, Mobile, and Voice. Spectrum’s commitment to serving customers and exceeding their expectations is the bedrock of its business strategy and the philosophy that guides its over 101,000 employees.

BE PART OF THE CONNECTION

 

I at Spectrum as a Corporate Facilities Supervisor, you will play a vital role in supporting the day-to-day facility operations of one or more locations. Your responsibilities will include performing various support assignments to ensure the smooth functioning of the building. You will be responsible for managing the Workplace Experience of the facility and should possess a general understanding of the tasks associated with a corporate facility. In this fast-paced, high-demand environment, it is crucial that you respond promptly and efficiently to requests while upholding the highest level of customer service and professionalism.

 

WHAT OUR CORPORATE FACILITIES SUPERVISORS ENJOY MOST

• Actively and consistently supporting all efforts to simplify and enhance the customer experience. Managing and maintaining a team to complete facility-related tasks and supervising key building support functions.
• Monitoring employee productivity and providing constructive feedback and coaching, including providing employee performance feedback during performance appraisals.
• Assisting in the hiring and training of new employees.
• Reviewing and approving invoices, ensuring correct coding and work completion, as well as following up on payment and spending queries for both capital and expense.
• Supervising vendor setup, PO creation, and other financial and procurement-related vendor engagement activities.
• Ensuring proper staffing and supervision for key building support functions on a daily basis, giving direction of work to the Facilities Assistants, maintaining schedules, providing backup office solutions, covering when someone is out, and maintaining staff schedule.
• Reviewing and approving invoicing, ensuring correct coding and work completion, and working with co-workers and management to follow up on invoice payment queries.
• Ensuring the completion of daily and weekly facility-related tasks, including switchboard/receptionist function, staffing/training, timely receipt and delivery of mail and packages, and effective/consistent delivery of service levels to building occupants.
• Supervising work order requests related to office equipment (copiers, etc.) and service issues (janitorial, landscapers, etc.), as well as other general facility-related issues. Assigning tasks to staff as appropriate.
• Coordinating and assisting with the setup of company events and functions, as necessary.
• Overseeing various workplace experience services, including meeting/conference and event management services and areas, ensuring that the conference/meeting and event centers are properly maintained and functioning well, and ensuring that other workplace experience service offerings and amenities (such as food/beverage services, fitness centers, and similar) are operating as intended and aligned with employee experience objectives.
• Performing other assigned duties.
• By actively participating in these responsibilities, you will contribute to simplifying processes, enhancing customer satisfaction, maintaining a well-organized environment, and ensuring the smooth operation of our facility.

 

The Facilities Department ensures smooth day-to-day operations of the location(s), performing various support tasks to maintain a well-functioning building. They handle general maintenance and possess knowledge of corporate facility tasks. Operating in a fast-paced, high-demand environment, they prioritize prompt and efficient responses to requests, delivering exceptional customer service with professionalism.

WHAT YOU’LL BRING TO SPECTRUM

 

Required Qualifications

• Facilities management experience 3+ years
• Office and Occupancy Services management experience 2+ years
• Team Lead experience 1+ years
• Ability to read, write, speak, and understand English                                                                  
• Proficient with computers and MS Office software (Word, Excel, Outlook calendar & email)
• Good interpersonal, oral, and written communication skills
• Flexible, adaptable, independent, and motivated team player able to work in a fast-paced environment
• Ability to provide quality customer service
• Ability to use standard office equipment (telephone, computer, printer, scanner, copier)
• Possess attention to detail, organization, and accuracy
• Ability to work overtime as the business needs dictate
• Ability to effectively and efficiently make use of time and resources
• Ability to maintain a positive attitude and work environment
• Occasional overtime required

 

Certificates and/or Licenses

• Valid driver's license with a satisfactory driving record within Company required standards

 

Working Conditions

• Office Environment
• Potential but limited overnight, multi-night travel to offices in market areas/out-of-town
• Be available to respond to after-hour emergencies/inclement weather issues

 

Preferred Qualifications

• Hospitality, Meeting, and Event Management experience preferred

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Total Rewards: See all the ways we invest in you—at work and in life

 

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GFR401 2024-40317 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-10-05 04:00 AM (UTC) and will be extended if necessary.

The base pay for this position generally is between $67,100.00 and $107,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.