Supervisor-Direct Sales - TDS Telecom

Overview:

Do you love sales, leadership, and the ability to help others achieve their goals? Are you motivated by the opportunity to work for a growing company with a brand and product you believe in? We are looking for our next great leader to join us a Direct Sales Supervisor, and that might be YOU! 

 

What You'll Do:

As the Direct Sales Supervisor, you will coach and develop a team of Direct Sales Representatives to meet and/or exceed their sales revenue targets, grow the customer base, and evaluate all aspects of consumer sales to ensure we are aligned with TDS’s mission and values. You will direct, supervise, train and evaluate the performance of your direct team and are responsible for ensuring day-to-day application of organizational policies and procedures. You will also be responsible for growing TDS revenues by acquiring new residential customers, and selling new products to our existing residential customers.

 

So if you love to coach and help develop others to grow and meet their financial goals.....Keep reading!

 

Compensation:

The salary listed for this position is encompassing of both the base salary, as well as what one might expect to earn when meeting established sales quotas. The actual offer amount will carefully consider multiple factors, such as relevant skills, qualifications, work experience, location and/or competencies that align with the specified role. We offer uncapped commission incentives, giving you the opportunity to maximize your earnings.

Responsibilities:

• Hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations, including conducting quarterly and annual performance reviews, providing day-to-day guidance to sales staff, conducting scheduled team meetings, and handling employee issues in conjunction with Human Resources as they arise.
• Contact cold and warm potential customers in person and via telephone to educate them on voice, data, and television services provided by TDS and obtain appointments.
• Write and submit accurate and timely orders that abide by the established sales process.
• Oversee orders from sales staff that are received from customers and remit orders in timely fashion while abiding by the established sales process.
• Manage customer accounts from the initial sale through installation process.  Perform telephone follow-ups on all sales after install to ensure customer satisfaction.
• Submit/report weekly and monthly sales achievements to upper management in a manner consistent with manager specifications.
• Meet with local satellite distributors and apartment owners to roll out TDS’ referral program.
• Maintain technical knowledge and interpersonal skills necessary to achieve success in position. Other duties and responsibilities as assigned.

Qualifications:

Required Qualifications

• Associates degree (or higher) -OR- 2+ years professional work experience.
• 2+ years outside sales and/or sales coach experience
• 1+ year supervisory or sales management experience
• Must have and maintain a valid driver’s license and willing and able to travel based on the needs of the business

Other Qualifications

• Understanding of the telecommunication industry, including products and services.
• Track record of success in residential sales.
•  Excellent verbal and written communication skills including the ability to convincingly persuade others as evidenced in person interviews and via telephone. 
• Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, and making decisions.
• Computer literacy (i.e., Excel, Word, email, Internet).

Do you meet all of the Required Qualifications, but aren't sure if your experience meets the Other Qualifications? We encourage you to apply! Research shows that some candidates may not apply for jobs unless they feel they meet 100% of the qualifications, when, in fact, they have the skills and experience to be successful in the role!  Experience and skills come in many different forms and may not always look identical to what we have on paper, but still lead to success in the role. If you meet the Required Qualifications and believe you have what it takes to be successful in the position, apply today! 

 

Benefits

Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others.  Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates.  Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). 

 

At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law.

 

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit tdstelecom.com.

Pay Range (Hr./Yr.):$70,100.00/Yr. - $113,900.00/Yr.