Supply Chain – Contract Manager - UnityPoint Health

Contract Management

·        Responsible for working with surgical service leaders and other system leadership to maximize standardization opportunities under system structured agreements and minimize the need for local agreements

·        Works closely with business owners, project management, and special project teams to develop Request for Information (RFI) and Request for Proposal (RFP) documents by utilizing existing or creating custom templates

·        Facilitates discussion with key stakeholders to understand the business needs and articulate those needs through RFI and RFP documents

·        Coordinates with the  Director of Value Analysis to develop and maintain processes, coordinate priorities, host meetings, and otherwise supports the med/surg value analysis process for the organization

·        Works with analytics to identify and put savings opportunities into operation

·        Assist key stakeholders to analyze, format, and present RFI and RFP responses to a variety of audiences using consistent formats

·        Leads key stakeholders through the review of specific vendor proposals and agreement templates to ensure the business needs of the organization are met

·        Engages with legal counsel to ensure the appropriate terms and conditions are in place to mitigate legal and business risks

·        Develops standard terms and conditions to be included in all new agreements and revises those as needed to account for changes to UnityPoint Health’s business needs

·        Collaborates with key stakeholders to develop creative solutions to meet UnityPoint Health’s business needs and concisely translates those solutions into agreements

·        Effectively negotiates with vendors to achieve the needs of UnityPoint Health using a collaborative, relationship driven approach that yields efficient and transparent communication

·        Manages the contracting relationship with strategic vendors by leveraging the overall scope to maximize cost reduction opportunities and achieve terms that are beneficial to the organization

·        Works with key stakeholders, clinical leaders, support services leaders, and Contracting Services leadership to execute agreements in a timely manner

·        Ensures fully executed agreements are communicated and filed appropriately by using the contract management tool in place at the time

·        Contributes ideas and changes for the contract management tool and overall contract management to drive ongoing efficiency and effectiveness

·        Continually and proactively monitors for agreements for expiration, renewal, termination, and other key milestones and clearly communicates action steps to business owners

·        Collaborates with various data analytics groups to produce directional analysis to guide decisions, impact analysis for budget purposes, and proactive analysis to ensure the intended outcome is being achieved.

·        Presents finding, recommendations, and strategy to key stakeholders, VATs, CSGs, and senior leadership groups as needed and requested

·        Accurately tracks savings, cost avoidance, and other key indicators of performance to be shared with stakeholders and leadership

·        Efficiently works with vendors to amend agreements as needed to include new growth partners

·        Ensures agreements are properly scaled for existing UnityPoint Health facilities and renegotiates agreements to the appropriately scale for new facilities added

·        Ability to use contract management tools and GPO tools to produce a variety of reports for internal and external customers

·        Works closely with CSGs and clinical leaders across UnityPoint Health to identify and develop solutions and engages proper business owners in this work

·        Interacts and assists with other projects as part of the larger UPHCS team

·        Maintain a working knowledge of information sources and contracting resources to accurately and efficiently access information and report findings in a meaningful and concise manner

·        Develops and refines contract templates and processes to support efficient operations

·        Establish effective mechanisms of communication with staff, customers, teams and the organization’s management team to foster an environment of openness, trust and team work

·        Provides input on the departmental plans, goals, standards, procedures, and instructions, which contribute to the effectiveness of the department in accordance with organizational goals

·        Participates in the planning and monitoring of quality improvement activities within the department

·        Work autonomously and collaboratively with internal and external customers and vendors;

·        Identify and communicate operational impact findings

Education:

·        Bachelor’s Degree in Business, Healthcare Administration, or related field.

·        Experience in excess of five (5) years in healthcare supply chain may be substituted for education

Experience:

·        Five (5) years of experience in healthcare operations, or healthcare supply chain is required with a functional understanding of the healthcare industry, healthcare service and vendor market, and an in depth knowledge of contracting processes and strategies

License(s)/Certification(s):

Valid driver’s license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities:

·        Has the ability to manage and prioritize multiple projects simultaneously and adapt to rapidly changing schedules, priorities and workflows

·        Has excellent group facilitation and presentation skills, including the ability to communicate effectively with a wide variety of individuals and groups

·        Ability to generate a quality work product in a timely manner while maintaining a strong attention to detail

·        Demonstrated proficiency in Microsoft Excel, PowerPoint, and Word; proficiency in navigating web-based software and solutions

·        Ability to organize data into user friendly visual presentations for use a variety of audiences

·        Ability to take an abstract assignment and drive it to clarity through concept and definition.

·        Self-starter with the ability to work autonomously in a fast-paced, ever changing environment. Experience with project management and driving initiatives across multiple departments is a plus

·        Requires highly developed communications both verbal and written and negotiation skills to effectively collaborate with customers and vendors

·        Demonstrated experience in creating and working with operational and financial measures.

·        Experience with Key Performance Indicators (KPIs), score cards and dashboards 

·        Demonstrate an ability to coordinate and manage large, complex projects and be able to negotiate and build consensus among groups or individuals with diverse interests and function effectively as a team leader in a team environment

·        Ability to understand and deal effectively with problems and opportunities which arise in a complex multiprocessing environment