Supply Chain Systems Analyst at ChristianaCare

***This position is required to be onsite in Wilmington, Delaware***

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®

PRIMARY FUNCTION:

The Supply Chain Systems Analyst is responsible for supporting the Supply Chain and Warehouse Management software application functions, data sources, user access and permissions, testing, integrations, reporting and analytics.  The support includes, but is not limited to, working with Supply Chain leadership to identify requirements and develop effective solutions to meet these requirements following standard implementation testing and deployment guidelines. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:   

• Support Supply Chain and Warehouse Management software applications:
  • configure systems
  • configure business processes
  • configure user security and permissions
  • develop reports (reports, exports, dashboards, KPIs, etc.)
  • research system related issues
  • implement system enhancements and fixes
  • Collaborates with customers:on new system enhancements and fixes; project prioritization and schedule

• Develops comprehensive project plans with well-defined activities, milestones and timelines to be shared with departmental leadership, partner departments and project team members
• Implements agreed upon enhancements and solutions following standard project implementation guidelines, testing and deployment standards
• Provides regular status updates on open issues, requests and projects
• Coordinates and participates in the execution of user acceptance testing for fixes, enhancements and upgrades
• Actively seeks out system and process improvements to increase performance and productivity and reduce expenses
• Leads and/or participates in project teams to implement new software solutions or processes
• Trains users on new data, software, tasks, processes, reporting and analysis
• Learns and applies business, technical and software knowledge while sharing with department users
• Maintains effective and service-oriented relationships with departmental and organizational level caregivers

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree or equivalent required
• 3-4 years proven experience in Warehouse Management operations
• 3-4 years support of Warehouse Management software applications, databases and reporting required

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

• Knowledge of the full spectrum of Supply Chain (from procurement through inventory management) operations and best practices
• Knowledge of data, data flows, data transfers, query and other tools used to generate effective data analysis from multiple complex systems
• Ability to thoroughly analyze complex problems and present available options for resolving in manner that technical and non-technical staff can understand
• Excellent organization skills and attention to detail
• Effective oral and written communication skills
• Effective presentation skills desired
• Ability to partner with SCM team members in implementing overall strategy initiatives and post implementation support

ChristianaCare Offers:

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12 week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!