Surgical Operational Efficiency Specialist - Medical Device - Houston, TX at KARL STORZ Endoscopy - America

At KARL STORZ, we are driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges. 

One of the most rewarding ways to launch your career with us is by joining our Surgical Operational Efficiency Specialist (SOES) team. In this role, you will be at the forefront of healthcare innovation, providing hands-on support for KARL STORZ advanced medical devices—ranging from hand instruments to state-of-the-art video equipment—within your assigned hospital. 

As a SOES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job—it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless. 

With a commitment to internal development, we empower you to explore your passions, develop your skills, and propel your career to new heights. Join us and be part of a team dedicated to making a tangible impact on global health! 

Hours - 1 PM CST - 9:30 PM CST

What you will be doing: 

Clinical Support: Provide direct, on-site assistance in the Operating Room, Sterile Processing, and Biomed departments at your assigned hospital.  Background in biomedical engineering a PLUS.   

Technical and Equipment Management: 

• Set up and maintain KARL STORZ video systems. 

• Inspect, troubleshoot, and repair medical devices. 

• Oversee repair and equipment exchange processes. 

• Transport, clean, and sterilize instruments after use. 

Training and Education: Train O.R. staff and support departments on the use and maintenance of KARL STORZ devices. 

Physical Requirements: Ability to lift, push, and pull up to 25 lbs. 

Key attributes of an exceptional SOES:

• Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements. 

• Critical Thinking & Problem Solving: Analyze situations to understand the "why" and "how," delivering solutions with professionalism. 

• Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information. 

• Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships. 

• Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions. 

What is in it for you: 

• Relocation Support:  

  • Enjoy generous relocation reimbursement packages to ease your transition. 

• Professional Growth & Development:  

  • Receive financial support to obtain industry certifications (e.g., CST, CRCST). 

  • Get reimbursed for certification exam fees and study materials. 

  • Take advantage of ongoing training and educational opportunities to advance your career. 

• Collaborative & Dynamic Work Environment: 

  • Engage in cross-functional collaboration and knowledge sharing. 
  • Benefit from regular feedback, recognition, and support for your growth and development. 
  • Be part of a team that celebrates successes together. 

• Access to Cutting-Edge Medical Technologies: 

  • Work with state-of-the-art medical equipment. 
  • Collaborate with leading medical professionals. 
  • Contribute to innovative solutions that improve patient care. 

Who we are:

As a globally independent, family operated MedTech company, we ambitiously think in generations instead of fiscal quarters. At KARL STORZ, our 9,000+ global associates pride ourselves on harnessing leading technologies, precise workmanship, and dedicated customer support to support the future of medical technology as we pioneer the way forward. We are setting new standards in precision and safety, from improving diagnosis to enhancing outcomes. We see beyond the limits of traditional medicine. Because it is not just about the tools we create. It is about the lives we change. Together, we can do so much more.  

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