System Administrator - Apollo Technology Solutions LLC
Nashville, TN
About the Job
Title: System Administrator
Location: Nashville, TN
Duration: 12+ Months
Type: Contract
Job Description:
Location: Nashville, TN
Duration: 12+ Months
Type: Contract
Job Description:
- Tennessee Higher Education Commission is looking for an experienced Application Administrator to join our IT team.
- This role involves working closely with another Application Administrator to support server application tasks.
- In addition, the contractor will coordinate with the Desktop Support team to provide minimal desktop support when additional assistance for that team is needed.
- The ideal candidate will have strong technical skills and a collaborative mindset to contribute to our IT department's success.
- Work with a development team to install, configure, and maintain enterprise applications.
- Provide support for application-related issues, troubleshooting and resolving software problems.
- Monitor application performance, ensuring availability and identifying potential issues.
- Plan and execute software updates and upgrades.
- Develop and maintain backup and recovery procedures for applications.
- Implement and manage security measures to protect applications.
- Create and maintain documentation for application configurations, procedures, and troubleshooting guidelines.
- Provide technical support to end-users for desktop, laptop, and peripheral issues as needed.
- Respond to and resolve technical incidents and service requests promptly.
- Use collaborative development tools and IT tracking systems, including Team Foundation Server (TFS), Development Operations (DevOps), Zendesk, and ServiceNow.
- Install, configure, and troubleshoot software applications and operating systems on desktops and laptops when required.
- Provide remote support to users in different locations using remote desktop tools and technologies.
- Collaborate with other IT team members to resolve complex technical issues and implement IT projects.
- Bachelor's degree in computer science, Information Technology, or a related field.
- Minimum of 5 years of experience in application administration.
- Proficiency in managing enterprise applications.
- Strong knowledge of Windows operating systems.
- Experience with Hyper-V or VMWare and provisioning servers in clustered environments.
- Familiarity with networking concepts and protocols.
- Knowledge of IT security best practices.
- Understanding of PowerShell scripting for automation and system management.
- Experience with SQL Server database administration, including performance tuning, backup and recovery, and security management.
- Manage and maintain Internet Information Services (IIS), including configuration, performance tuning, and troubleshooting.
- Install, renew, and manage SSL Certificates to ensure secure communication.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to read and write system documentation, and effectively communicate technical topics to business stakeholders both verbally and in writing.
- Ability to work independently and as part of a team.
- May require occasional evening or weekend work for system maintenance or emergencies.
Source : Apollo Technology Solutions LLC