System Manager of Specialty Pharmacy Operations - CommonSpirit Health
PHOENIX, AZ 85013
About the Job
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that include:
Medical/Dental/Vision, FSA, Dependent Care Spending Account, Life Insurance, Short and Long-term Disability, 401k match, Paid Time Off, Wellness Program, Tuition Reimbursement, Accidental Insurance, Critical Illness Insurance, Identity Theft Protection, Employee Assistance Program, and more!
Job Summary
The System Manager, Specialty Pharmacy will be part of the strategic development and implementation to drive growth within the Specialty Pharmacy market throughout CommonSpirit Health. This role works closely with interdisciplinary leaders to foster collaboration and alignment while improving the pharmacy operations and the shared partnerships within the organization. The position requires a strong understanding of working within a matrixed organization along with the unique challenges of the Specialty Pharmacy industry.
The System Manager, Specialty Pharmacy Operations acts as pharmacist in charge and is responsible for the management and dispensing of retail and specialty pharmaceuticals within the CommonSpirit Specialty Pharmacy program. The manager will be the primary interface to the local specialty clinics (leaders, physicians, clinicians) and accountable for day-to-day operations of the specialty pharmacy dispensing team. Manager will be responsible for: overseeing specialty pharmacy staff and workflow, mail-order services, specialty pharmacy inventory management, billing and charge capture reconciliation, assurance of continuous quality of services, medication safety, regulatory compliance, customer service, vendor relations, and the financial performance for the specialty program (budgetary and profitability). Ensures adherence to all pharmacy policies and procedures.
Essential Key Job Responsibilities
- Medication Management: Responsible for the development and implementation of practices that promote safe and accurate drug distribution, management of controlled substances, and managing quality improvement initiatives in the Dignity Health Specialty Pharmacy program.
- Clinic relationships and operations: Collaborates with clinic leaders, physicians and other stakeholders throughout the organization to ensure appropriate use of medications and reduce the risk of drug related problems.
- Regulatory and Accreditation: Ensures compliance and implementation of all national, state, and local regulations related to ambulatory pharmacy services. In coordination with the Retail Pharmacy Manager, responsible for obtaining and maintaining pharmacy resident and non-resident licensure and ensuring compliance with all state and federal laws associated with all licenses and accreditation.
- Supply Chain Management: Responsible for the development, integration, coordination and ongoing support for the purchasing, and stocking of all appropriate medications, and supplies associated with providing patient care.
- Financial Management: Participates in planning and preparation of the annual operating budget, and overall growth and business strategies of the organization.
- Management of Staff: Oversees the scheduling and day to day activities of the specialty pharmacy staff and ensures that staffing model is conducive to meeting and achieving departmental and organizational goals.
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Qualifications:Education and Experience:
- Demonstrated experience with strategic development and implementation across a matrixed organization.
- Minimum of 2 years’ experience in managing retail operations or specialty/disease state specific pharmaceutical management.
- Doctor of Pharmacy (PharmD) or equivalent advanced degree.
- Active Pharmacist License in good standing in Arizona with ability to be multi-state licensed.
- Certified Specialty Pharmacist (CSP) eligible.
- Experience with personnel management, and knowledge of regulatory requirements.
- Ability to manage all aspects of pharmacy ambulatory/ outpatient services as it relates to specialty pharmacy services.