System/Software Technician at Softworld Inc

Job Title: System/Software Technician

Job Location: Santa Clara CA 95051 Hybrid

Onsite Requirements:

• Strong understanding of AWS concepts, principles and best practices.
• Expertise with the Cloud Formation
• Experience with Linux Server (Ubuntu, Debian)

Job Description:

Key Responsibilities:

• AWS Infrastructure Provisioning and Management: Ensures development teams have required infrastructure, environments, and access in place to execute development plans through collaboration with shared services team.
• Manage and maintain Linux image creation and deployment with associated systems, ensuring high levels of performance, availability, and security including vulnerability management.
• Configure and manage AWS virtual private clouds (VPCs), subnets, security groups, and other AWS networking components and services.
• Install, configure, and troubleshoot Linux operating systems and software applications in both on-premises and AWS cloud environments.
• Supports the whole infrastructure (servers, databases, file shares, robot machines, orchestrator, and application installation) by setting up and managing lab environment.
• Works with team to provision automation infrastructure, including provisioning of new AWS formation and associating them to different environments.
• Platform Administration: Manage and maintain orchestrator platform, user access, license mgmt., scheduling, environment, etc.
• Assists in the automation lifecycle by managing production environments and code migrations, ensuring separation of duties.
• Performance monitoring and optimization: Supports infrastructure operations and strategy, monitoring health, status of deployed machines and system performance.
• Works with the team to ensure proper usage and maintenance of Automation Cloud and Installed software to ensure it remains secure, stable, and up-to date with the latest features.
• Security and Compliance:
  • Supports escalation requests regarding Infrastructure/Security by working with relevant teams. Support the creation and deployment of encryption baseline for workstations and assets, manage existing operation of encryption infrastructure.
  • Backup and disaster recovery: Implement backup and disaster recovery solutions to ensure availability and integrity of data together with the corresponding teams.
• Continuous Improvement:
  • Identify, analyze, and implement enhancements to optimize performance, effectiveness and cost associated with the environment.
  • Training and Support: Provide basic guidance and support to users, developers and other stakeholders involved in using AWS and Linux environment.
• Documentation:
  • Maintain updated documentation of configurations and procedures related to AWS infrastructure, environments, and access.
  • Monitor AWS and on-prem Linux servers, analyze usage patterns, optimize costs and performance.
  • Monitors incoming support tickets raised from business users or raised as a result from automation defects.
  • Troubleshoot issues related to automation tools, processes, and infrastructure.

Job Knowledge and Skills:

Must have:

• Familiarization with the Least Privileged Access principle.
• Understanding of Software Development Lifecycle.
• Strong understanding of AWS concepts, principles and best practices.
• Quick technical learner - able to pick up sets of responsibilities quickly.
• Knowledge of LDAP Directory protocol.
• Expertise with the Cloud Formation.
• Experience with cross-regional teams
• Experience with Linux Server (Ubuntu, Debian)
• Hardware/software compatibility and build history.

Nice to have:

• Working knowledge of other AWS services/Google/Azure
• Project Management Methodologies
• DNS/DHCP IP protocols
• Network protocols and network administration knowledge, network security.
• Good knowledge of security as it relates to cloud-based infrastructure.
• Understanding of cloud computing concepts.
• WinMagic SecureDoc.
• Should have implementation experience in most the below technology areas (breadth) and deep technical expertise in some of the below technologies:
• Serverless AWS technologies like Fargate.
• AWS API technologies like API gateway and its integration with cognito.
• Containerization like Dockers and Kubernetes.
• Authentication services like Cognito. Must have knowledge on oauth1, oauth2, SAML authentication.
• Experience with s3.
• Data encryption in AWS.
• Exposure to multiple AWS components like Lambda, EC2, SQS, SNS, SES, Cloud Watch, RDS etc.
• Experience in cloud data eco-system, specifically with AWS. Must have at least the minimum working knowledge or experience with AWS managed databases like RDS, Aurora, Redshift etc.

** 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3^rd party subcontractors need not apply.

This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. **