Systems Administrator at Softworld Inc

Job Title: Systems Administrator

Job Location: Boston MA 02116

Onsite Requirements:

• Microsoft 365
• Windows Server
• Intune

Job Description:

• This role will report to the Head of Technology and will work to help shape the team's future by refining and implementing strategies, driving the evolution of policies and procedures to streamline progress, and creating a culture of continuous improvement.
• The ideal candidate will be hands-on, process-oriented, and technically skilled.
• 8+ years of experience in IT is required, prior experience in financial services is preferred but not required.

Responsibilities:

• Provide Office 365 management and administration for end-user services such as e-mail, Teams, office applications, and SSO applications.
• Administer and troubleshoot Microsoft Windows Servers and applications
• Responsible for setup, maintenance, and validation of all server and system backups
• Disaster recovery planning and testing, including build-out of documentation and runbooks
• Monitoring of IT infrastructure and systems and taking proactive measures to ensure continued operations
• Conference room technology management & support
• Continue to update and build out documentation for all IT processes and procedures
• Mentoring the help desk team on more complex issues that arise from end-user support

Candidate Profile:

• 8+ years of experience in System Administration
• Expert knowledge of Office 365 & Microsoft Windows technologies
• Strong knowledge of backup and data protection methodologies
• Experience supporting and managing small to mid-size office networks
• Eager to learn new technologies.
• Strong problem-solving skills and creativity

Technologies:

• Ranked in terms of importance:
• Microsoft 365 (Office apps, Teams, Exchange)
• Microsoft Windows Server Support (Active Directory, Domain Controllers, Group Policy, DFS)
• Microsoft Intune (MDM, MAM, Application deployment and patching)
• Microsoft Entra ID (Conditional Access, Hybrid identity, Single Sign-on)
• AWS (EC2, S3, AWS Backup)
• Small office networking (Meraki, VPN, Switches, Firewalls)