Systems Administrator - SHP

Strategic Healthcare Programs (SHP) is a leader in analytics and performance management solutions serving the post-acute market.  We are an industry leader in helping Home Health, Hospice, and Skilled Nursing providers improve their financial and quality performance while complying with many regulatory requirements Additionally, we connect the post-acute world to the broader provider markets to allow for optimal management across the continuum of care.

The Systems Administrator will be a key contributor within the operations organization and responsible for ensuring that infrastructure, both on-premises and in the cloud is highly available, reliable, and efficient. The Systems Administrator reports directly to the Director of IT and works closely with other stakeholders throughout the organization.  This position works on-site in the Headquarters Office in Santa Barbara, CA.

Core Responsibilities and Functions:

• Virtual infrastructure administration and support of virtual systems for all sites including datacenters
• Network infrastructure administration and support for all sites including datacenters. (Catalyst, Nexus, Load Balancers, DMZ, IDS/IPS, Perimeter Firewalls, site to site VPN, user VPN, ACL management, port security)
• Web/Data/Email Security administration and support (Web filtering, DLP, email security, spam filtering and phishing)
• HPE Nimble Storage administration and support at datacenter locations
• Microsoft Exchange administration and support of data stores, mailbox, security filtering and policy management
• Microsoft Active Directory infrastructure administration and support of all deployed services across all sites. (DNS, DHCP, DFS, GPO, permissions management, firewalls, IIS, CA, cluster services)
• Microsoft SQL administration and support
• Microsoft Dynamics administration and support
• Manage Engine Service Desk Administration and support
• VoIP phone system administration and support
• AlienVault SIEM event correlation and log management
• PRTG Network monitoring solution
• Patch management
• Advanced diagnostics on network connected hardware and applications
• Create plans and meet deadlines
• Participate in systems upgrades and testing
• 24/7 environment
• Light travel
• Other duties as assigned

Knowledge, Skills, Abilities, and Experience:

• Associate’s Degree and/or related experience
• 5+ years direct experience administering enterprise level systems
• Preferred certifications: Microsoft MCSE: Core Infrastructure, Cisco CCNA Routing and Switching, CompTIA A+, Network+, and other/or other relevant certifications
• Working knowledge of some of the following hardware: HPE Nimble Storage systems, HPE Server hardware, Cisco Catalyst and Nexus networking hardware, Barracuda Load Balancers, Avaya VOIP Phone System, Forcepoint Enterprise Suite, Fortigate VPN/firewalls
• In-depth knowledge of some of the following software currently supported versions: VMWare ESXi/vSphere 7.x, Microsoft operating systems (workstation/Servers) 2022, Microsoft SQL Server 2022, Microsoft Server Clustering/Clustering Services, MS Active Directory, MS Exchange 2019, Cisco Catalyst/Nexus CLI, Microsoft PowerShell CLI, PRTG Network Monitoring

Pay

$117,000. - $165,000. annual, depending upon experience.

Benefits

We value work/life balance. We offer comprehensive health benefits, a 401(k) plan with a company match, an employee stock purchase plan, vacation time, sick time, and paid holidays.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Information Systems