Systems Administrator - LLJP00001569 at Softworld Inc

Job Title: 80418 - Systems Administrator

Job Location: Lexington MA 02420

Onsite Requirements:

• Application Packaging experience
• Windows 11
• BigFix or JAMF experience

Job Description:

100% remote - must work EST hours - They may be asked to take up to 4 trips per calendar year to Lexington if the program/project requires it.

Responsibilities include but not limited to:

• Build, test, and deploy software update packages to the Laboratory's Microsoft Windows and Apple Macintosh enterprise platform
• Apply customizations to deployed applications to enable settings for it to comply with Laboratory security stance
• Ensure solutions meet Laboratory security and compliance requirements requiring knowledge / experience with security standards including NIST-800-171
• Outstanding communication skills including written, verbal with focus on ability to synthesize technical content for delivery to non-technical staff / executives
• Perform troubleshooting of application install/update issues
• Demonstrate fundamentals of emotional intelligence including empathy, active listening, accountability and building professional networks across different functional teams
• Create system administration efficiencies including automating / scripting tasks, vulnerability and patch management as appropriate
• Create metrics on package creation, distribution as necessary
• Participate in system administration where applicable and provide tier 3 support for incident and solution management
• Embrace creative thinking and technical change as part of researching planned changes to Lab identity environment and work to introduce new updates and features while maintaining the Lab's security best practices and data protections
• An ability to work autonomously with appropriate guidance and report on progress at regular intervals
• Critical thinking and analytical approach towards problem solving and ability to triage issues to ensure a timely return-to-service for customers
• Understanding of project management fundamentals and experience working as part of a team within projects

Must Have:

• Strong knowledge of Windows Desktop (11)
• Experience with security compliance and best practices especially centered around NIST 800-171 / 800-53
• Knowledge of key scripting technologies include PowerShell, Batch, and Python
• Knowledge of project management and ITSM fundamentals
• Knowledge of Apple Macintosh
• BigFix HCL
• JAMF
• MacOS
• Bash
• PowerShell
• Excellent verbal and written communication skills
• Strong interpersonal skills, organizational and time management skills
• Bachelor's degree in computer science or applicable field, or five years of equivalent relevant work experience

Nice to Have:

• Experience with Apple iOS platforms is a plus

Clearance:

• An interim clearance is sufficient for the start of this position.

Work from Home:

• This position is REMOTE.
• The candidate can work remotely from any location.
• They may be asked to take up to 4 trips per calendar year to Lexington if the program/project requires it.
• Must be able to support an EST schedule.

** 3rd party and subcontract staffing agencies are not eligible for partnership in this position. 3rd party subcontractors need not apply.

This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.

This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role.

Due to the nature of the work, a United States Government Clearance is required to be eligible for the position. **