Systems Analyst - Bulk Materials - Clyde Companies

1. Description

We are seeking an IT Systems Analyst for Bulk Materials. The successful candidate will oversee the technical aspects related to the operations of systems within our bulk material operations (Aggregates, Asphalt, Flyash).

1. Responsibilities
   
   
2. Process Analysis. Supports the Business Analyst in applying technology to effectively manage and improve the business processes tied to bulk materials.
   
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4. System Security. Ensures the system is properly secured in terms of system breach/compromise prevention, monitoring, and incident response planning.
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6. System Cost Management. Monitors, reports on, and manages system support costs. Works to hold support costs to a minimum while providing maximum value.
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8. User Training. In the context of the initial implementation and ongoing utilization, works with the Business Analyst to ensure appropriate power user and user training is planned and provided to maximize system value in the context of business process.
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10. System Value Proposition. Works with business analyst to monitor and report on system value in support of related business processes. Determines if continued ownership/use is justified.
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12. Systems Installation.

• Works as a member of the project as the technical lead in the installation of selected technical systems and solutions.
  
  
• Works with IT infrastructure and IT platform services teams to integrate assigned systems as needed.
  
  
• Documents as-built systems architecture and related standard operating procedures prior to production.
  
  
• Works with IT support personnel to ensure they have the training and tools to support assigned systems prior to production.

1. Systems Management.

• Conducts regular systems health reviews to identify possible issues before they occur.
  
  
• Monitors systems performance for potential problems and proactively addresses them to prevent outages.
  
  
• Keeps system components current and running efficiently and effectively.
  
  
• Keeps system technical documentation and support knowledge base articles current.

1. Systems Support.

• Trains 1st and 2nd level support analysts so that they can handle support calls.
  
  
• Functions as 3rd level (escalated) support - resolving incidents for an assigned set of systems.
  
  
• Manages the vendor support relationship for an assigned set of systems.
  

1. Required Competencies

1. Self-starting and Finishing. Takes initiative at a high level, crafts direction, validates it carefully, sells it, and then executes it to the end - without any prodding or pushing. 

1. Listening. Carefully listens to, and is genuinely interested in, the opinions of others. Expects and encourages diversity of thought. Listens more than talks. Asks questions more than gives answers. 

1. Communicating. Communicates clearly and concisely - in both verbal and written form. Knows how to say enough, but no more, relative to the audience, subject matter, and circumstances. 

1. Consensus Building. Knows how to lead high-stakes discussions to build consensus around optimal solutions. Knows how to detect and resolve conflicts. Expects and encourages lively, professional debate. 

1. Risk Detection. Detects risks to systems, objectives, projects, and initiatives early and then proactively leads efforts to directly address and mitigate those risks. Knows how to use escalation appropriately when needed. 

1. Respect. Commands the respect of others by influence, character, trustworthiness, and reliability. These qualities are evident in their behavior and their "leadership presence." 

1. Organization. Has a deep appreciation and passion for organization. Leads efforts to break broad initiatives into objectives, milestones, tasks, etc. Knows how to use tools effectively to document and then communicate the "what", "when", "how" and "by whom" elements of the work. Has exceptional attention to detail. 

1. Delegation. Knows how to cleanly and clearly distribute the work to the right people, help and support them as they work, and provide them with mechanisms of positive encouragement, communication, and accountability. 
   
   
   

What We'll Do For You

At Clyde Companies we value people! We want you to be successful at work and at home! As a full-time member of our Clyde family, you will be eligible to participate in our benefit package that includes:

• Medical, dental and vision insurance at a minimal cost.
  
  
• Free access to telehealth (if you elect medical insurance).
  
  
• A health and wellness program that saves you money on insurance premiums.
  
  
• Paid time off (PTO) that is accrued on a weekly basis.
  
  
• Paid Pregnancy leave and Paid Parental leave to bond with a new child.
  
  
• Profit-sharing plan to share in the companies' success.
  
  
• 401K plan with a 6% match (available to ALL employees).
  
• Career growth and planning through individual development plans and career planning.