Systems Analyst - Project Lead - Rose International

REQUIRED EDUCATION:
•Bachelor's or master’s degree in a relevant field of work or equivalent work experience.

REQUIRED SKILLS
•Knowledge of Information Technology Field, best practices, organization, and operations.
•Ability to learn new systems and become an expert.
•Excellent written, oral, and interpersonal communication skills.
•Excellent Customer Service skills and provide system support.
•O365 products and Applications (Word, Excel, PowerPoint, outlook, Teams, SharePoint).
•System Analysis, monitoring, and reporting on system performance and data quality.
•Flexible and easily adapts to changing priorities.
•Ticketing System.

PREFERRED SKILLS
•Ability to establish positive working relationships with technical staff, customers, and others involved in data-centric management.
•Microsoft Visio.
•MS Office 365.
•Ticketing Software.
•Experience with industry standard information security practices.

Description:
50% remote; 50% in-person
Government experience
In-person interview - Please ensure your candidates can accept an in person interview. Again, this role is not fully remote - they are required to be onsite.

Specific duties and responsibilities include but are not limited to the following:
•Study and learn system capabilities assigned.
•Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices.
•Work with Program Area System Owners to learn their business functions and needs.
•Provide system user support.
•Assist staff in resolving system-related problems.
•Assist with System user account permissions and security.
•Provide and assist with system user training when onboarding new staff as well as individual training.
•Attend and provide program area support Client related events as needed.
•Create and maintain supporting system and training documentation.
•Maintain SharePoint content associated with system collaboration sites.
•Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness.
•Monitor and Identify system data quality issues and work to improve data accuracy.
•Review and monitor usage reports.
•Assist with the system software life cycle process.
•Coordinate and assist with system testing and production validation.
•Work with Program Area and IT to present key information for improvements.
•Maintain system protocols by writing and updating procedures.
•Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection.

DAILY DUTIES / RESPONSIBILITIES:
Emphases for the System Analyst candidate are to support system activities in Client (the current Client) and procurement/implementation of the new Client. The System Analyst will need to learn the system capabilities and become an expert in that system to provide support, analysis, testing, problem resolution, reporting, and monitoring of that system. The candidate works in a team environment with other Information Technology staff, Project Management Office, and Program Area system Owners to support the system and users.

SCOPE OF THE PROJECT:
The purpose is to hire a data analyst to assist with the procurement, development, and implementation of a new electronic infectious disease surveillance system (with associated user interface) to modernize disease reporting, surveillance, and management. The infectious disease surveillance system is critical to the State’s capacity to monitor and control the spread of infectious diseases, detect outbreaks of infectious diseases, respond in a timely manner to control their spread, and report these data to the Centers for Disease Control and Prevention. This system will form the foundation of the public health data warehouse environment for Client and must conform to the specifications of the Client of the Centers for Client. This system will be the basis of an evolving integrated surveillance environment.

In addition, the data analyst will continue to assist with enhancements of Maven Client, the current electronic infectious disease surveillance system, until the new system is implemented. The Data Analyst will be responsible for assessing the business needs, determining project scope & requirements, and overseeing system testing to enhance and support these solutions.

Emphasis will be placed on supporting and enhancing solutions within the online platforms to meet customer business needs and problem resolution in a team environment. This position will also work with program area staff to assist with daily support needs, problem resolutions, user account management, reporting, enhancement needs, integration, dashboards, and package deployments following IT security policies and standards.

Start Date: 12/8/2024
Location: Columbia, SC
Interview: In-person interview - Please ensure your candidates can accept an in-person interview.
Hybrid Schedule: 50% remote; 50% in-person

Benefits:

For information and details on employment benefits offered with this position, please visit here .Should you have any questions / concerns, please contact our HR Department via our secure website .

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender(expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).