Systems Engineer - CPS Insurance Services

We are seeking the best Systems Engineers to support our growing client community in various ways. The ideal candidate will have 3+ years experience and meet all the requirements below. Adaptability and excellent client skills are essential in this position.

Responsibilities include:

Assist on helpdesk calls in a primary role

Assist in maintenance, design, build and testing on our hosting network

Perform remote work at the clients site as needed (on rare occasions may require travel)

Participate in a 24×7 on-call rotation on a periodic basis

Skills/experience required:

Knowledge of current networking technologies

Knowledge of Windows operating systems

Knowledge of desktop applications

1-2+ years direct experience required in the management and administration of supporting users and computers.

Excellent written and oral communication skills

Strong interpersonal and relationship-building skills, conducive to team development

Ability to work independently and as a team

Strong technical and troubleshooting skills

Skills desired:

Knowledge of or experience with virtualization and cloud computing technology (VMWare/Citrix)

Experience/participation in enterprise technology planning and strategy development

Experience with architectures supporting highly available applications

Experience with Windows clustering

Experience with SQL, Microsoft 365, Exchange, DNS, DFS

Experience building and configuring the network infrastructure to support and secure high-availability solutions

Experience building and troubleshooting multi-tiered networks using routing, VLANs, etc.

Knowledge of current networking technologies including TCP/IP, Routing Protocols and VPNs

Other requirements:

Strong written and verbal communication skills

Self-starter, capable of being self-directed and direct others

Works well with a team or independently

People-oriented, customer focused

Professional in appearance, demeanor, and delivery

U.S. Citizenship or Permanent Resident status required for employment

No phone calls or third parties. Candidates must be United States citizens or legal permanent residents. Proof of legal residence and work authorization in the United States is required.