Systems Service Technician - IES Communications
Charlottesville, VA
About the Job
Full benefits available after 30 days of employment! Full-time, direct hire position!
Overview: We are seeking a skilled Systems Service Technician proficient in both Fire Alarm and Security Systems to join our team. This role is responsible for programming, troubleshooting, testing, and inspecting various fire alarm and security systems to ensure functionality and compliance with regulations. The ideal candidate will possess technical expertise, problem-solving abilities, and a commitment to delivering high-quality service to our clients.
Key Responsibilities:
- Fire Alarm Systems:
- Program fire alarm control panels, detectors, and peripheral devices.
- Conduct thorough troubleshooting to diagnose and resolve system issues promptly.
- Perform testing of fire alarm systems according to regulatory standards and manufacturer specifications.
- Complete regular inspections and preventive maintenance tasks to ensure system reliability.
- Document all service activities, including repairs, replacements, and upgrades.
- Security Systems:
- Configure security panels, cameras, access control systems, and related components.
- Troubleshoot security system malfunctions and implement effective solutions.
- Conduct comprehensive testing of security systems to verify proper operation.
- Perform inspections to assess system performance and compliance with security protocols.
- Provide training and support to clients on system operation and maintenance.
- General Responsibilities:
- Respond promptly to service calls and emergency situations, demonstrating a sense of urgency and professionalism.
- Collaborate with project managers, engineers, and other team members to ensure successful project execution.
- Adhere to safety standards and protocols during all service activities.
- Stay updated on industry trends, technology advancements, and regulatory changes related to fire alarm and security systems.
- Maintain accurate records of inventory, tools, and equipment.
Requirements:
- Proven experience as a Systems Service Technician with specialization in both fire alarm and security systems.
- Proficiency in programming and troubleshooting fire alarm control panels (e.g., Kidde and EST), detectors, and related equipment.
- Familiarity with security systems programming (e.g., CCURE, Paxton, Hanwha, ExactVision, Honeywell, and AMAG) including cameras, access control panels, and intrusion detection systems.
- Familiarity with intercom systems programming and installation (e.g., Valcom, Atlas, and Bogen) devices.
- Knowledge of NFPA codes and standards, as well as local regulations governing fire alarm and security systems.
- Strong analytical and problem-solving skills with the ability to diagnose complex technical issues.
- Excellent communication skills and customer service orientation.
- Ability to work independently and as part of a team in a dynamic environment.
- Certification (e.g., NICET Level II or higher) in fire alarm systems is preferred.
- Valid driver’s license and clean driving record.
Minimum Years of Experience:2-4License Required:NoMinimum Education:High SchoolOverview:
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
EEO Statement:PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affirmative Action
The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.
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Disability Accommodation
IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
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