TNC Assistant Branch Mgr at Hertz

The Assistant Branch Manager supervises the overall branch operations to ensure productivity and profitability of the branch as well as customer satisfaction. This will involve sales efforts and business initiatives along with preparing reports including profit and loss statements, budgets, operating reviews and audits.

What You’ll Do:

• Supervise the daily activities of the office (fleet, infleeting, doc compliance, out of service, customer service, ancillary sales, and training for staff)


• Maintain positive and professional rapport with partners.


• Assist in fulfilling financial goals created for office for revenue, VAS, on rents, and ebitda.


• Communicate consistently and frequently with branch manager


• Maintaining branch cleanliness


• Assist in maintaining service quality standards Hertz is known for


• Follow Hertz policies and procedures daily

What We’re Looking For:

• College degree preferred


• 1-2 years solid customer service experience in a related industry


• Prior management experience in sales and customer service


• A driving record in good standing and valid U.S. driver’s license


• Ability to work effectively in a fast-paced environment


• Excellent written and spoken communication


• Ability to multi-task and contribute to a fast pace environment;


• Line management, and previous sales experience is a plus;


• Must have a valid driver's license and excellent driving record


• Ability to drive multiple types of vehicles (automatic)


• Ability to project a professional appearance


• Ability to read and understand driving directions and maps


• Ability to engage in verbal interaction with customer

What You’ll Get:

• Up to 40% off the base rate of any standard Hertz rental


• Paid Time Off


• Medical, Dental & Vision plan options


• Retirement programs, including 401(k) employer matching


• Paid Parental Leave & Adoption Assistance


• Employee Assistance Program for employees & family


• Educational Reimbursement & Discounts


• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness


• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran