Technical Analyst-Berkley Heights, NJ, and Alpharetta, GA - Georgia Tek Systems
Alpharetta, GA
About the Job
Technical Analyst
Location: Berkley Heights, NJ, and Alpharetta, GA
Duration: 06+ Months Contract
Rate: DOE
USC and GC Preferred.
Job Responsibilities:
Skills and Experience Required:
Location: Berkley Heights, NJ, and Alpharetta, GA
Duration: 06+ Months Contract
Rate: DOE
USC and GC Preferred.
Job Responsibilities:
- Provides production support in the Cards and Payments domain using AIX operating systems.
- Develop UNIX Shell scripts for monitoring and reporting.
- Create alerting and monitoring reports using Splunk.
- Monitor applications using AIX operating system with UNIX, C Programming, and SPLUNK.
- Assist merchants, gateways and vendors when troubleshooting issues and implementing new functionality in production.
- Provide guidance to new merchants going live with the latest software application.
- Implement change records and analyzes incident records to provide responses within contractual SLA's.
- Research and troubleshoot incident records assigned via Service Point, based on priority and severity.
- Work as part of a team to provide shift coverage on a rotational basis. Shifts include weekends.
Skills and Experience Required:
- Bachelor's Degree in Computer Science or equivalent IT degree
- 24x7 production support experience in a financially impactful environment (3+ years experience)
- 3+ years' experience writing UNIX Shell scripts
- 3+ years' experience creating awk and shell scripts
- 3+ years working knowledge of the Card and Payments domain
- 2+ years' experience writing Splunk queries
- 2+ years' experience in Incident, change problem management
- 3+ years' experience reading TCP/IP traces
- Knowledge of ISO 8583 message standards and regulations.
Source : Georgia Tek Systems