Technical Infrastructure Program Manager II, Soapstone at AmazonWebServices

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure
In other words, we’re the people who keep the cloud running
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles
You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers
And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Play a key role in operational improvement within Amazon Web Services, where we have a history and tradition of innovative technologies and services
Reporting to the Data Center Delivery Business Operations Manager, you will have the opportunity join a team that partners across the global AWS infrastructure organizations to shape the future of the AWS profile and tempo to which we deliver.The Data Center Delivery Business Operations team is seeking a highly-skilled & driven Technical Infrastructure Program Manager who will help drive the team toward our mission of building durable and reliable data informed processes within AWS Infrastructure
The ideal candidate has experience managing global infrastructure projects/programs; developing, monitoring, and reporting project/program health metrics; leading cross-functional teams; developing & implementing change management plans; training and mentoring performance; and driving process improvements
As a Technical Infrastructure Program Manager within this team focused on global data center inventory and power topology accuracy, you will be responsible for organizing and managing continuous improvement and automation initiatives and play a significant role in developing, driving and managing scalable, data-driven processes.Key job responsibilities- Work with stakeholders to define requirements and processes.- Manage the dependencies and the interfaces between projects and/or project deliverables, and negotiate any needed trade-offs.- Provide program progress reporting on a regular basis.- End to end responsibility for the program’s execution and success.- Manage multiple competing projects/programs simultaneously.- Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.- Ensure consistency in deployed configurations and track exceptions for follow up.- Develop and implement scalable, data-driven process improvement/automated solutions.- Assist in daily operational tasks as part of the overall Data Center Delivery workflow.A day in the lifeThe Soapstone TIPM's responsibilities are split between Program or Project related initiatives to support additional scope or process improvement related to capacity delivery, as well as operational ticket-based tasks of creation and configuration of rack positions within the virtual data hall inventory.About the teamSoapstone plays a critical role in the Data Center delivery workflow
By maintaining accurate server rack position data in the virtual inventory, Soapstone ensures on time rack ordering to fulfill Data Center capacity needs.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform
We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply
If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer
That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic qualifications- 3+ years of technical infrastructure management experience- Experience with varying scenarios of infrastructure builds- Knowledge of best practices and emerging technologies, related to infrastructure (i.e
network, data center, hardware, software)- Bachelor’s Degree or advanced professional degree in Business, Economics, Supply Chain, or STEM (Science, Technology, Engineering, and Math)Preferred qualification - Background in architecture/design, mechanical/electrical engineering, software/systems/hardware engineering, data center infrastructure/operations, or constructionAmazon is committed to a diverse and inclusive workplace
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status
For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets
The base pay for this position ranges from $114,400/year in our lowest geographic market up to $197,700/year in our highest geographic market
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience
Amazon is a total compensation company
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits
For more information, please visit position will remain posted until filled
Applicants should apply via our internal or external career site.