Technical Project Manager - Giftogram

Giftogram is hiring a Technical Project Manager

About Us

Giftogram is an industry-leading platform in the gift, reward, and incentive space. We are a high-energy team of dynamic problem-solvers who love tackling challenges and enjoy the work that we do. Our agile culture drives us to find creative solutions through collaboration and hard work.

Founded in 2012, we have rapidly grown into one of the top B2B rewards and incentives platforms. Our clients include mid-market corporations, nonprofits, and Fortune 500 brands. We have quickly expanded our customer base using our product-led growth (PLG) model. As we accelerate our growth trajectory, we seek an experienced Technical Project Manager to join our Product team.

About the Role

Are you highly organized and invigorated by overcoming challenges? Have you successfully overseen and executed projects within a software or e-commerce company? Giftogram is searching for a resourceful and dynamic Project Manager to spearhead essential internal projects and advance the objectives of our Product team. This is a hybrid position reporting 2 days onsite at our Parsippany, NJ office.

In this role, you will conduct research, establish timelines, manage resources, document processes, and communicate with diverse stakeholders to ensure the successful, on-time delivery of team projects. You will collaborate with leadership to develop and report on team KPIs to ensure efficiency and actively participate in all phases of project implementation to yield high-quality and on-time deliverables. You will work closely with stakeholders in our Product, Engineering, and Customer Success teams and be part of a driven group dedicated to building exceptional products.

What You'll Do

• Ensure the successful execution of large-scale, complex projects while finding the most efficient path to completion
• Develop comprehensive project plans that outline timelines, milestones, deliverables, and resource allocation
• Assess and manage the resource needs across multiple projects, understanding their impact on overall team capacity
• Provide clear and concise executive summaries to senior leadership regarding project risks and mitigation strategies, always maintaining a solution-focused mindset
• Oversee the tracking and approval of all project assets before release, ensuring proper internal reviews
• Proactively track project costs, ensuring accurate time reporting, resource allocation, and financial projections while being prepared to explain any variances
• Proactively address and resolve any technical challenges or roadblocks during the project lifecycle
• Ensure project documentation is accurate and compliant with company systems and processes; maintain accountability for adherence to workflows and proper tool use
• Ensure that all projects are thoroughly tested and documented before deployment
• Prepare and present regular KPI reports to senior management and stakeholders

What You'll Bring

• Bachelor's degree in Business Administration, Information Technology, or a related field
• 5 years of proven experience as a Technical Project Manager, preferably in a software development environment
• Excellent communication and interpersonal skills, with the ability to effectively liaise between technical and non-technical stakeholders
• Proficiency in project management tools and software (e.g., Asana, Github, and YouTrack)
• Strong problem-solving skills and the ability to manage multiple projects simultaneously

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