Technical Services Technician - Synigent Technologies
Southern Pines, NC 28387
About the Job
Technical Services Technician
We are seeking a Technical Services Technician to join our team in Southern Pines, NC. In this role, you'll provide technical support to field technicians and end-users of commercial products.
HVAC Dispatchers, Technical sales reps - Please apply!
Key Responsibilities:
- Offer troubleshooting and repair support via various communication channels.
- Develop troubleshooting guides for our products.
- Respond to customer inquiries by phone, email, and other platforms.
- Collaborate with product development engineers on service parts.
- Coordinate on-site service requests and process credit requests.
- Train team members on new and updated products.
Qualifications:
- Associates degree in engineering technology or similar, or equivalent experience.
- 2+ years of relevant work experience.
- Ability to travel up to 10%.
- Strong written and verbal communication skills.
- Proficient troubleshooting skills for commercial food service equipment.
- Strong computer skills, particularly with Microsoft Windows.
We offer a competitive compensation package, including health benefits, profit sharing, paid time off, and more. If youre ready to make an impact, apply today!
Source : Synigent Technologies