Technical Specialist - Laboratory Clinical Chemistry Depart. at Sovah Health - Danville

SOVAH Health – Danville

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. SOVAH Health - Danville is a 250-bed hospital with the region's only designated Chest Pain Center and Certified Advanced Primary Stroke Center. We are an academic teaching site for residents, medical students, nurses, nurse practitioners, pharmacists, and physician assistants.

Where We Are:      

From our beautiful rolling countryside to our thriving downtown, Danville offers big city amenities with quaint, small-town charm. We are home to a thriving art and entertainment scene, numerous local restaurants and shops, diverse educational institutions, and vast recreational opportunities.

Why Choose Us:

· Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

· Competitive Paid Time Off / Extended Illness Bank package for full-time employees

· Employee Assistance Program – mental, physical, and financial wellness assistance

· Tuition Reimbursement/Assistance for qualified applicants

· Professional development, Growth Opportunities, and Mentor-based training

· And much more…   

Position Summary:     

Sovah Danville is seeking a full-time Technical Specialist to provide leadership and technical oversight in the laboratory's clinical chemistry department.

• Verifies patient and specimen identification before performing any procedure.
• Evaluates, selects, and implements appropriate test methodologies for clinical use based on the laboratory’s scope of care and customer needs; collaborates with appropriate staff to develop practice guidelines.
• Utilizes the quality assurance or process improvement plan/cycle to improve new or existing processes in order to prevent reoccurring problems and to continually promote customer satisfaction, including pre-analytical and post-analytical processes.
• Maintains specialty knowledge in the technical areas in order to collaborate with the laboratory staff, the physicians, the nursing staff, and other customers on appropriate use of medical technology.
• Develops and implements quality control programs to ensure reliability of testing procedures, proper functioning of laboratory equipment, and compliance with applicable federal regulations; prepares and maintains related records.
• Resolves technical problems and ensures that remedial actions are taken and documented whenever test systems deviate from the laboratory’s established performance criteria.
• Performs competency assessment according to Laboratory Competency Assessment protocol.
• Identifies training needs and develops in-service and educational programs based on current needs, new policies or procedures, or on problems identified during supervisory review or competency assessments.
  
• Determines, coordinates, and supervises daily staffing assignments and levels.
• Provide direction, orientation, training, coaching, and mentoring to staff.
• Performs or assists with performance evaluations and disciplinary actions.
• Assesses and ensures quality of services delivered and facilitates staff development programs.
• Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
• Performs staff responsibilities as needed to fulfill required service levels.
• Leads the handling and resolution of complex issues and complaints.