Technical Support Analyst - Randstad USA
Bloomfield, CT 06002
About the Job
Enterprise Healthcare client has an immediate opening for a highly motivated Technical Support Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply!
Delivers professional activities in the IT Support job family with a focus on IT Technical Operations. Plans, monitors, and evaluates performance of enterprise systems and makes recommendations for improvement/upgrades
location: Bloomfield, Connecticut
job type: Contract
salary: $24.61 - 34.61 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- The Enterprise Operations Command Center (EOCC) strives for better patient and client outcomes by elevating availability and achieving higher reliability of our IT infrastructure, by driving down resolution times through enhanced situational awareness and accountability.
- Delivers professional activities in the IT Support job family with a focus on IT Technical Operations.
- Plans, monitors, and evaluates performance of enterprise systems and makes recommendations for improvement/upgrades.
- Assists in developing technical standards and application interface.
- Provides routine technical assistance and resolution for non-complex network problems.
- Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
- Provides standard professional advice and creates initial reports/analyses for review.
- May provide guidance, coaching, and direction to more junior members of the team in IT Technical Operations.
qualifications:
- Experience level: Manager
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.