Technical Support Associate - Apex Systems

Job#: 2046475

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client.  Please apply if interested and qualified.  Please note that only qualified candidates will be contacted.
Position: Technical Support Associate
Location: ONSITE: 255 Aldi Boulevard
Mt. Juliet, Tennessee 37122
Duration: 2024-09-30 to 2025-03-29
Rate Range: $25-27
Position Overview:
The Technical Support Associate is responsible for providing desktop support and service restoration for daily operations and project efforts in a complex, distributed computing environment. Performs a broad range of IT support service: PC, MAC, software, hardware, and basic network support. Collaborates with team members and customers and contributes to the efforts to develop, implement, and continuously improve systems.
Primary Requirements/Skills
• 2+ years of relevant experience working in Information Technology supporting
and troubleshooting Computers, Printers, Server(s), and other Network issues
in a corporate network environment.
• Solid understanding of TCP/IP networking, VPN, DHCP, AD, DNS,
WINS, and FTP
• Excellent verbal and written communication skills and attention to detail.
• Must possess good time management, organization, and multi-tasking skills.
• Solid analytical and problem-solving skills.
Primary Technical Requirements/Skills
• Knowledge of computer operations and their interfaces
• Working knowledge of communications protocols and networking
technology and hardware
• Working knowledge of IT infrastructure architecture.
• Windows 10 desktop implementation and support
• Microsoft Office and Office 365 services.
2nd shift position: Monday-Thursday 4:00 PM – 3:00 AM 3rd shift position: Friday 8:30 AM to 5:30 PM Saturday and Sunday 5:00 AM to 5:30 PM Monday 8:30 AM – 5:30 PM
*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*  

• Health
• Dental
• Vision
• Life Insurance; Short Term Disability
• Hospitalization Coverage
• Direct Deposit
• Weekly Pay Periods
• Training and Development Programs
• 401k
• Referral Program

 

 

 

 

 

 

 

 

 

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.