Technical Support - Artech LLC

Job Description: The Configuration Center/Asset Management position for *** will work in a fast paced environment delivering hardware to multiple divisions.
This is an opportunity based at our Plano, Texas location, where excellent attention to detail and time management are the highest priorities.
There is heavy focus on imaging hardware with an even mix of Client and Windows laptops and desktops.

Responsibilities:
Daily focus on delivery deadlines
Attention to detail

Asset Management responsibilities to include:
Ability to lift 30+ lbs
Ability to self-start
Work independently and with a team
Unboxing/reboxing of hardware to image
Prepare laptop/desktops for imaging (PXE or USB booting)
Inventory control/audits
Professional written / oral communication skills

Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 1 year of experience in tech support and administration
At least 1 year of remote tech administration and end user support
At least 1 year of experience with Windows 10 or later operating systems
At least 1 year of experience with ticketing systems and reporting tools (ServiceNow)

Preferred Qualifications:
Associate s Degree in Information Systems, Computer Science, or military experience
1+ years of SCCM experience
1+ years of WindowsOS experience
1+ years of experience with Active Directory services
1+ years of experience with virtualization technologies
1+ years of macOS experience
Windows certification(s)
Client certification(s)
Reason For Request: