Technical Writer (Active Secret Clearance Required) - Seneca Holdings
Washington, DC
About the Job
Great Hill Solutions is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.
The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.
Great Hill is seeking a Technical Writer in Washington, D.C. supporting Department of State. The position will be responsible for writing, editing, and proofreading technical documents such as manuals, procedures, and specifications. The role involves collaborating with engineers, developers, and customers to ensure documents are accurate, complete, and adhere to quality standards. Strong attention to detail, excellent communication skills, and the ability to manage competing priorities are essential.
Roles and Responsibilities include, but are not limited to:
- Write, edit, and proofread technical documents or sections of documents such as manuals, procedures, specifications, special reports, and any other customer information deliverables and documents.
- Collaborate with and support engineers, team members, and customers with all documented work products to define content, guidelines, and other specifications across all program task areas.
- Ensure documents are accurate, complete, and adhere to standards for quality, graphics, coverage, format, and style to comply with editorial and government specifications.
- Support document life cycle management by developing, facilitating, and implementing template standards, maintaining and recording revisions and revision history, and initiating and participating in gate reviews of SOPs and other deliverable work products.
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers, and suppliers.
- Work effectively as a team contributor on all collaborative assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Basic Qualifications:
- Active Secret clearance.
- Bachelor's Degree in related field or equivalent experience, plus one year of hands-on experience.
- Minimum of 2-4 years of experience.
- Proficiency in Microsoft Office Suite, SharePoint, Visio, and Adobe Acrobat.
- Strict attention to details, ability to review and edit technical content for compliance, clarity, grammar, and proper use of terminology.
- Ability to interact with IT engineers and developers to translate IT capabilities and solutions in the areas of infrastructure, security, software, and data management into easily consumable content.
- Develop documentation, communication, training, and presentation material for management, executives, government stakeholders, external entities, internal users, and the public.
- Excellent verbal and written communication skills; must be able to communicate effectively with all levels of management and user community.
- Strong organizational planning and time management skills; the ability to multitask and work within strict deadlines.
- Ability to manage competing priorities in a highly evolving and diverse work environment effectively.
- Strong interpersonal skills and ability to work independently and as part of a team.
- Experience in requirements gathering and interfacing with stakeholders.
Desired Skills:
- Extensive experience with Word, Excel, PowerPoint, Outlook, and SharePoint.
- Office 365 certifications in Word, PowerPoint, and/or SharePoint are a plus but not required.
- Mindset for innovation relating to document lifecycle process, policy, and governance improvement.
Diversity, Equity & Inclusion Statement:
The Seneca Holdings family of companies is committed to building an inclusive work environment that encourages, supports, and celebrates the diversity of our employees. We recognize that an inclusive corporate culture improves how we support our customers and also improves the collective impact we can make in our communities.
Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.