Technical Writer II - SSP
Sunnyvale, CA
About the Job
Job Title: Technical Writer II
Location: Sunnyvale, CA
Duration: 12 Months
Note: Please share samples (at least 2-3) over the last 6-month period.
Overview
Technical writer and editor wanted for CoreDev - the central team that builds the infrastructure, libraries and tooling platforms for the entire developer population at Client - that in turn create web and mobile apps, such as multiple client products for external users.
The person in this role will partner very closely with Eng, UX/UI, PM leads at CoreDev to help build narratives (e.g., user success stories, value prop statements, objection handling documents etc.) to evangelize & drive consideration/adoption for CoreDev builds. The end-user audience for these narratives will be the developer population at Client - so the narratives have to balance the right technical details with conciseness.
They will achieve this through a 2-step process, namely:
Quickly learning about the products in our stable (e.g., server platform frameworks, Android and iOS app frameworks, Client workflow solutions etc.) through any/all existing tech documentation (e.g., product pages/microsites, product white papers, user guides etc.), online Grow courses and chats with Eng/PM/UX leads etc.
Understanding the primary objective, target audience and use case(s) for the narratives we build (e.g., product one-pagers, value prop statements, case studies) to flush out the right content.
CoreDev has 100+ products in its stable, so the person in this role needs to be a very fast & curious learner - they will have to develop a strong baseline understanding of our products to pull these narratives together. They will work on 2-4 product engagements per quarter depending on inbound requests and product launch timelines.
This person needs to have a very strong balance of technical fluency (ability to comprehend complex technical concepts, product and feature builds) with storytelling/editing skills. On a day-to-day basis, this person will manage these 2-4 projects in parallel, closely following our style and formatting guidelines, seeking inputs, guidance and feedback from Eng, UX/UI and PM leads and driving final approvals on completed go-to-market collaterals from leadership.
Mandatory
Location: Sunnyvale, CA
Duration: 12 Months
Note: Please share samples (at least 2-3) over the last 6-month period.
Overview
Technical writer and editor wanted for CoreDev - the central team that builds the infrastructure, libraries and tooling platforms for the entire developer population at Client - that in turn create web and mobile apps, such as multiple client products for external users.
The person in this role will partner very closely with Eng, UX/UI, PM leads at CoreDev to help build narratives (e.g., user success stories, value prop statements, objection handling documents etc.) to evangelize & drive consideration/adoption for CoreDev builds. The end-user audience for these narratives will be the developer population at Client - so the narratives have to balance the right technical details with conciseness.
They will achieve this through a 2-step process, namely:
Quickly learning about the products in our stable (e.g., server platform frameworks, Android and iOS app frameworks, Client workflow solutions etc.) through any/all existing tech documentation (e.g., product pages/microsites, product white papers, user guides etc.), online Grow courses and chats with Eng/PM/UX leads etc.
Understanding the primary objective, target audience and use case(s) for the narratives we build (e.g., product one-pagers, value prop statements, case studies) to flush out the right content.
CoreDev has 100+ products in its stable, so the person in this role needs to be a very fast & curious learner - they will have to develop a strong baseline understanding of our products to pull these narratives together. They will work on 2-4 product engagements per quarter depending on inbound requests and product launch timelines.
This person needs to have a very strong balance of technical fluency (ability to comprehend complex technical concepts, product and feature builds) with storytelling/editing skills. On a day-to-day basis, this person will manage these 2-4 projects in parallel, closely following our style and formatting guidelines, seeking inputs, guidance and feedback from Eng, UX/UI and PM leads and driving final approvals on completed go-to-market collaterals from leadership.
Mandatory
- At least 3+ years of mandatory experience writing and editing for highly technical audiences, including software developers, engineers and system administrators
- At least 2+ years of experience working with engineering and product management teams
- Experience reading and understanding source code written in Java, C++, JavaScript, or Objective C
- API documentation knowledge
- Proficiency with HTML, CSS, and Markdown
- Ability to understand highly technical concepts and create content that explain them clearly without the use of jargon
- Tech journalism/tech support background
- Ability to manage multiple competing priorities in a fast-paced, constantly changing environment
- Experience of working on internal-facing tech documentation Creating technical diagrams
- Writing how-to guides for developer tools
- Have experience with API docs, developer tools, releases and release notes.
The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
Source : SSP