Technical Writer - Delmock Technologies Inc

About Our Company: 

Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.  

Location: This position is hybrid, based in Lanham, Maryland. Candidates must be local to Lanham, MD or willing to relocate. 

Role: 

Delmock Technologies Inc. is seeking a Technical Writer to help transform our federal client’s organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions 

Responsibilities: 

• Be well-versed technically and able to develop the assigned artifacts, have a deep understanding of how the EA and ELC Agile process works, and the ability to clearly articulate and translate the instructions provided by the IRS EA SME. 

• Has sound IT technical knowledge and understanding of the IRS EA enterprise standards, policies, procedures, best practices with respect to technical writing and able to translate it into the pertinent documentation. 

• Plans for and conduct artifact review process, per the IRS guidelines, and ensure that all the artifacts are communicated with and reviewed by the relevant stakeholders, and their comments and feedback are addressed prior to sending the artifact for signature. 

• Coordinates and conducts the artifact signature process; and ensures that artifacts will be distributed for signature in a timely manner and signatures are received by the planned timeline. 

• Communicates with and escalates the issues and risks impacting the on-time completion of artifacts, to the PPR manager. 

• Provides recommendations and input for improving the documentation process. 

• Participates in the meetings/briefing directed by IRS Delivery and provides status of assignments and present impediments. 

• Maintains all the artifacts in program SharePoint designated folders and/or other repositories defined by the IRS. Identifies stories that would require documentation updates. 

• Develops communication material for presentation and consolidates technical content into target template. 

Minimum Requirements: 

• Bachelor’s degree in Journalism, Computer Science, Information Technology, or a related field. 

• 4-6 years of experience in professional writing to develop content to align with objectives.  

• Must be proficient with Microsoft office products and management tools, including SharePoint. 

• Experience in coordination of the display of graphics and the production of documents. 

• Solid understanding of Agile methodologies and other software development methodologies. 

• Experience in consuming raw technical details provided by the various SME’s and construct appropriate documentation to the detail and level required by the document consumers. 

• Experience in summarizing technical meetings, capturing issues, documenting technical documents, white papers, charts, reports and/or manuals. and activities to improve or enhance internal processes. 

• Strong analytical skills to understand systems and processes and extrapolate solutions after reviewing data that provide ways to improve or enhance internal processes. 

Clearance:   

• Active IRS MBI Clearance 

Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team.  

At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI!