Technology Specialist - BIGEYE Agency

As the Technology Specialist at Bigeye, you will play a crucial role in the development and maintenance of our digital technology solutions. Your primary focus will be on ensuring the efficiency, security, and scalability of our technology stack while providing hands-on support to our development team. You will work closely with the Operations Manager and other stakeholders to implement and optimize our content management systems, AWS environment, hosting, and domain management. Additionally, you will be key in executing website development projects, maintaining our digital platforms, and contributing to the integration of AI into the agency's offerings.

Key Responsibilities:

Technology Implementation: Assist in implementing a technology strategy that aligns with the agency's goals and client needs.

Content Management Systems: Leverage your expertise in content management systems (CMS), including WordPress and Drupal, to support and enhance client projects.

AWS and Hosting Management: Manage aspects of the agency's AWS environment and hosting services, ensuring optimal performance and resource usage.

Domain Management: Oversee domain registration, DNS configurations, and hosting services, maintaining stability and security.

Development Team Collaboration: Provide hands-on support to the development team, overseeing web development tasks, tickets, and enhancements. Manage task prioritization to ensure timely and effective project completion. Additionally, assist in the code review process to maintain high-quality standards and contribute to the continuous improvement of existing web platforms.

Website Maintenance: Oversee the ongoing functionality, security, and performance of agency websites, addressing technical issues and implementing improvements.

Website Development: Support website development efforts, ensuring projects are delivered on time, within scope, and meet quality standards.

Project Collaboration: Work with project managers to ensure timelines, budgets, and resources are aligned with project goals.

Technology Stack Support: Provide continuous support for optimizing and enhancing the agency's technology stack, staying updated on industry trends.

Security and Compliance: Assist in implementing security measures to protect client data and ensure regulatory compliance.

Vendor Collaboration: Work with third-party vendors and partners to integrate technology solutions and improve agency capabilities.

AI Integration and Thought Leadership: Contribute to the thought leadership and inclusion of AI into the agency's technology strategy, exploring and implementing innovative AI solutions that enhance client offerings and operational efficiency.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.

Proven experience in a technology role between 3-5 years of experience, such as a Technology Specialist, Senior Developer, or a similar position within an advertising agency or related industry.

Strong technical background in content management systems (WordPress, Drupal), AWS, hosting, domain management, and website maintenance.

Solid team collaboration skills and the ability to support and mentor development teams.

Knowledge of web technologies, development methodologies, and industry best practices.

Ability to work effectively with cross-functional teams, clients, and third-party vendors.

Strong problem-solving skills and attention to detail.

Familiarity with digital marketing technologies, trends, and the integration of AI solutions.