Teller - Cashier - Customer Service - First Commerce Credit Union

TELLER

TELLER General Summary: The primary purpose of this position is to assist First Commerce in fulfilling our Vision To Be Our Member's Financial Partner for Life. This is achieve through delivering Remarkable Member Service as defined by our Service Standards as well as building and maintaining strong member relationships. Receives members in person and communicates by phone in order to provide a variety of services including: processing deposits and withdrawals from share, share draft, money market, and other sub-accounts; processing loan payments; selling money orders and cashier's checks; cashing checks; and processing night-drop and mail transactions. Promotes the use of credit union products and services.

Teller Job Duties:

• Tellers receives checks and cash for deposit, verifies deposit amounts, examines checks for proper endorsement and negotiability, and enters transactions into credit union records via on-line terminal.
• Tellers processes withdrawals by cash or check from depository accounts upon verification of signatures and account balances.
• Tellers posts loan payments via on-line terminal.
• Teller accepts and processes credit card payments and utility payments.
• Tellers balances cash drawer, related transactions, and GL clearings to data processing totals each day.
• Tellers assists in member file maintenance requests, such as address changes or other related account information.
• Teller maintain confidentiality in performing assignments relative to any information received directly or indirectly.

Tellers Reports To: Teller Supervisor

Teller REQUIREMENTS:

Education: High school diploma or equivalent

Experience: Minimum of 6 months of teller experience in a bank or credit union, or a
minimum of 1 year cash handling.

Skills: Ability to handle a variety of tasks with efficiency and accuracy. Possess sharply honed organizational and time management skills. Possess excellent oral and written communication skills. Possess the ability to demonstrate consistently superior interpersonal skills with colleagues and members. Ability to use a variety of office equipment, including an on- line teller terminal. Ability to understand and apply detailed operational procedures and information about all products and services.