Temporary CMS Clerk - Rhode Island Energy

Company Summary Statement :Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.Overview:

Rhode Island Energy, a PPL Services company, is looking for a Temporary Clerk to join their CMS department.

Responsibilities:

• Perform all clerical functions associated with the CMS department including storm related activities.
• Daily assignments are carried and according to needs and may include but not be limited to the handling of service requests, customer communication, time entry, field collections and other related duties.

Qualifications:

• High School Diploma or Equivalent
• Pass a clerical aptitude test.
• Be able to operate a radio, meter reading systems, office and other equipment related to job completion.
• Can acquire inter-personal skills for customer contact by phone.
• Can acquire sufficient knowledge of Company policies and practices to prepare and maintain various forms, records and reports.
• Handle inquiries from contractors, wiring inspectors, customers, and employees.
• Ability to become proficient in all company software applications
• Ability to respond to emergency situations and work extended hours as needed.

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