Testing Technical Manager - SCS Global Services
Emeryville, CA 94608
About the Job
The Technical Manager is responsible for developing the business strategy as well overseeing the day-to-day operation of the Food & Ag Testing Department for Pesticide Residue Free, MRL Management, FDA Import Detention, and for the continued development of SCS’ Antioxidant Superfood Program. The primary responsibilities for the position are to provide client and project management, technical guidance, database management, administration, program quality oversight and R&D in new program areas.
Relevant Services/Schemes
- FDA Import Detention
- Antioxidant Superfood
- Pesticide Residue Free
- Antioxidant Verification
- Nutritional Testing
Roles and Responsibilities
Conduct Technical Services
- Manage technical aspects of the individual agricultural program requirements
- Review laboratory results
- Prepare and submit reports within established timelines
- Conduct on-site inspection of fields and facilities
- Collect samples for pesticide residue and other technical analyses
- Technical report review
Project Management
- Responsible for meeting a project’s objectives and completion, and allocation of resources (personnel, financial, and time) to a project
- Overseeing/training contractors, interfacing with couriers/vendors, and laboratories
- Track and report on project status, ensure milestones meet established deadlines
- Maintain client database
- Communicate with staff to ensure timely service delivery
- Prepare and maintain audit related documentation
- Track and allocate audit budget and expenses
Client Support
- Respond to client questions and concerns and document communications
- Develop and distribute guidance material to clients
- Ensure clients are informed about the certification process and relevant requirements
Program Development
- Work closely with management to support the development of new and existing testing programs
- Creation of technical program documentation, such as Program Manuals, guidance documents, SOPs, workflow, and program forms, as needed for new program development
- Cross-selling additional services to preexisting clients
Program Quality
- Development and maintenance of program documents in accordance with the SCS quality systems, including but not limited to creation of updating of work instructions, program manuals, certification schemes, and guidance documents
- Ensure program compliance with corporate quality system
Program Administration
- Manage program financials, budgets, P&Ls
- Generate invoices and track payments
- Maintain files
- Ensure audit documentation (e.g., work orders, contracts, and reports) is properly executed and maintained
- Track and order supplies
- Review expense reports and allocate expenses
Minimum Qualifications
- Advanced degree in agriculture, chemistry, biology or related discipline
- Minimum 2 years’ professional experience in analytical testing or similar capacity within the Food & Agriculture industry is required
- Ability to work well independently or on a team at the Emeryville office
- Ability to supervise one to two team members and/or subcontractors
- Organized and detail-oriented
- Proficiency in Microsoft Office Suite: Word, Excel, and PowerPoint; ideally, experience working with Filemaker Pro
- Self-starter who is able to work with minimal supervision
- Strong technical writing and verbal communication skills
- Ability to complete time-sensitive projects and meet deadlines
- Adaptability and ability to multi-task
- Database Experience
- Some Physical labor required
Additional Preferred Skills:
- Proficiency in a second language, especially Spanish
*The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
About SCS Global Services
SCS Global Services is a global leader in third-party environmental, sustainability and food quality certification, auditing, testing and standards development. SCS is growing and is looking for a positive, energetic and well organized candidate who is excited to join our team and will help us promote environmental sustainability.
SCS was one of the first companies to become a chartered benefit corporation in the state of California, recognized for the incorporation of environmental, social and employee benefits into our mission. Part of our commitment to our employees is to ensure they are happy and healthy at work. We believe this means providing excellent health care and paid sick time benefits for our employees.
SCS’ vision is to promote sustainable decision-making and policies in every sector of the economy around the world, in order to safeguard our environment, support workers and communities, and raise the standard of living for all. We believe that we can change the world through our programs. If you would like to join an impactful organization which cares about its employees apply here.
SCS Global Servicesis an EEO employer and participates in E-Verify.