Therapeutic Support Professional - Woods Services

We want you to join our team! We need deeply compassionate, committed, and highly talented staff.  The Woods organization is guided by their mission to support children and adults with disabilities or challenges to achieve their highest potential and independence through innovative and individualized approaches that promote learning and personal fulfillment.

Benefits

• Medical, Dental, Vision Insurance
• Life and Disability Insurance
• PTO - Paid time off
• On-site FREE medical center
• 403b retirement plan
• Continuing education programs
• Tuition assisted program
• Career growth opportunities

Salary: Starting at $18.50 / hour depending on education / experience

Job Summary

The Therapeutic Support Professional is responsible for the treatment, care, and supervision of intellectually disabled adults that exhibit challenging behaviors and/or complex medical issues. Supports clinical services through active engagement and utilizing the principles of positive reinforcement, life skills and communication skills development to decrease maladaptive behaviors while increasing positive replacement behaviors. Implements, monitors, and reports upon therapeutic strategies and programming. Ensures the provision of a safe and therapeutic atmosphere throughout the residence and community. Reports and documents any and all client related incidents that occur in the individuals’ EHR (Carelogic), completes daily staff engagement notes, implements treatment plan and documents on required data sheets. Maintain a positive working relationship with supervisory, support, peer and other Woods employees and conducts themselves in a professional manner while adhering to all Woods, federal, and state policies and procedures.

• Actively participates in and contributes to the therapeutic milieu through the implementation, coordination, and support of behaviorally-based interventions.
• Ensures the clients safety and well-being: actively supervisees individuals in accordance with their needs, level of supervision as stipulated in the ISP, treatment goals, program policies and procedures.
• Provides assistance, instructions and guidance toward client independence in such areas as dressing, washing, feeding, personal hygiene, tooth brushing, toileting, social interactions, effective/appropriate communications techniques, etc.
• Provides community engagement opportunities for residents that include but not limited to leisure or recreational activities, communication activities, spiritual activities, cultural activities, vocational pursuits, volunteerism, educational and training activities, development of living and life skills (i.e. banking, shopping, cooking, cleaning, and budgeting), health and wellness promotion, and teaching safety and community awareness
• Participates as a member of the program’s interdisciplinary treatment team, contributes information regarding client progress in relation to the individual’s general well-being; identifies treatment goals and strategies (including individualized protocols), his or her role and functioning within the program milieu, special needs, community and family interactions, and other pertinent information. Documents information as required/directed.
• Responsible for fulfilling mandatory training requirements at specified times as per 6400 regulations and Woods. Must ensure that required licenses and certifications are valid and current, this includes but is not limited to CPR, , First Aid, SMITH driver training, Driver’s License, Fire Safety and Medication Administration.
• Responsible to recognize and immediately report incidents that require HCSIS submission to on call personnel.
• Assists in the development of individual treatment goals and strategies; implements planned treatment procedures under the supervision of the behavior therapist.
• Implements crisis stabilization procedures as directed by the behavior therapist and in accordance with established policies and procedures. In the event of any emergency, communicates pertinent information to the appropriate person. Prepares incident reports as required.
• Responsible for housekeeping tasks including but not limited to cooking, cleaning kitchens, bathrooms, living/dining rooms, making beds, sorting laundry, organizing and maintaining a neat and orderly residential home.
• Assists in shopping for residents as needed. Submits receipts to supervisor within established timelines.
• Participates in individual and or group recreational and/or social activities based upon the particular needs of assigned residents.
• Transports clients to and from day program, school, medical/therapy appointments, social and recreational activities. Supervises clients and maintains proper levels of supervision while out in the community or day program.
• Administers emergency first aid treatment (including CPR) and implements fire safety procedures in accordance with Woods’ policies and procedures.
• Receives/provides relevant information (written and oral) regarding clients, milieu status and programming to/from successive shift staff.
• Maintains satisfactory attendance and punctuality.
• Collects data on observable behaviors to measure progress.
• Helps to de-escalate disruptive behaviors and maintains a safe environment using individualized behavior plans or programmatic plans to manage safe behaviors.
• Participates in meetings as assigned as well as individual supervision.
• Assists clinician in management and delivery of all aspects of client’s programs and instruction.
• Assists clinician in delivery of instructional activities including selection of instructional and collateral educational materials.
• Monitors client’s behaviors and collects data for skills acquisition and incident reports.
• Writes reports and notes as assigned; Inputs and accesses information via carelogic.
• Assists in maintaining consistency and integrity of the program by participating in program assessments.
• Implements evidence-based best practices while consistently adhering to written programs.
• Assists in evacuating clients during fire drills, emergencies and unusual incidents.
• Relates to clients and family members in a manner that reflects an awareness of and respect for individual variances including cognitive and developmental functioning, as well as social behavior, familial, religious, cultural, and ethnic differences.
• Communicates with family members and/or agency personnel in a positive, effective manner
• Establish relations with local law enforcement, EMS, fire department and neighboring communities to ensure residents have positive community interactions and integrated into the community.
• Maintains the confidentiality of clients and their families/guardians.
• Performs other duties as assigned

• Must be 18 years of age and must be able to verbally communicate emergency information in English over the phone.
• Must possess a current and valid Driver’s License, acceptable driving history, and must maintain current CPR certification.
• Must successfully complete and pass Office of Developmental Programs approved medication administration course within the first 30-days of employment and must maintain all renewal requirements.
• Must successfully complete an in-house training program focusing on a variety of complex behavior intervention strategies, and must demonstrate the ability to transfer the skills learned in the client’s daily life.
• Must be able to competently navigate in the client EHR in order to document pertinent information (incidents, contacts, engagement notes, etc)
• Must be able to lift 50 pounds. 

Education Qualifications

Therapeutic Support Professional 1

Proof of a High School diploma or GED required; and 2+ years of experience in residential and/or behavioral health care with experience working with behaviorally challenged individuals including implementation of behavioral and therapeutic interventions and de-escalation.

Therapeutic Support Professional 2

Associates Degree required; and at least 1 year experience in residential and/or behavioral health care with experience working with behaviorally challenged individuals including implementation of behavioral and therapeutic interventions and de-escalation.

Therapeutic Support Professional 3

Bachelor’s degree in any field; plus 1 year experience in residential and/or behavioral health care with experience working with behaviorally challenged individuals including implementation of behavioral and therapeutic interventions and de-escalation.

Therapeutic Support Professional 4

Bachelor’s degree (issued in the US, or verified by an authorized accreditation agency) in Human Services field; plus 1 year experience in residential and/or behavioral health care with experience working with behaviorally challenged individuals including implementation of behavioral and therapeutic interventions and de-escalation.

About Woods Services

Woods Services is a Pennsylvania and New Jersey-based non-profit population health network and advocacy organization that along with its six affiliate organizations provides life-long innovative, comprehensive, and integrated health, education, housing, workforce, behavioral health, and case management services to more than 22,000 children and adults in the intellectual and developmental disability, child welfare, behavioral and brain trauma public health sectors who have complex and intensive medical and behavioral healthcare needs.

Our Langhorne campus is home to 550 residents and provides outpatient and day programs.