To-Go Specialist - BelAir Cantina
Wauwatosa, WI 53213
About the Job
The To-Go Specialist position is responsible for coordinating the To-Go food business by consistently following our food and beverage quality standards, processes, and procedures to accommodate to-go orders for Guests. This includes taking accurate orders by telephone or in-person, taking accurate orders for online delivery/pickup platforms, organizing food orders, and delivering to guests. Assembles prepare food, drinks, and condiments in to-go containers to ensure food transport is complete, clean, and safe for guests. The To-Go specialist is responsible for delivering a fun and satisfying To-Go dining experience to Guests.
Benefits:
- Team Member Meal Benefit Program - STEEP Discounts on Food & Beverage at ALL of our restaurant group's locations
- 401K WITH Company Match
- EVERYONE is eligible for Medical, Dental, & Vision Insurance within first 30 days of Employment.
- FREE $25,000 Life Insurance Policy
- FREE Lifetime enrollment in our "Perkspot" (Think of it like Groupon, but better)
- An INCREDIBLE work culture that focus on Team Member enrichment
- A schedule that works for you, we are SUPER flexible and understand people have lives outside of work.
- Deeply Discounted: $40 ServSafe Manager Course & Exam (5 Year Certification)
- American Red Cross: CPR / First Aid / AED / Narcan Certification (2 Year Certification)
You'll Crush at Your Job if You Are Great At:
- Verbal and Non-Verbal Communication.
- Relationship Management.
- Organization.
- Being an Awesome Teammate
Requirements:
- High School degree or equivalent preferred.
- Minimum six months serving experience preferred, ideally in a high-volume full-service restaurant.
Responsibilities:
- Explains menu items and offers appropriate suggestions to Guests.
- Performs Guest services by taking orders, serving food and beverages to the Guests promptly, and following the standards set by the restaurant.
- Safely handles food prep equipment such as knives, coffee maker, hot food, etc.
- Uses the POS (Point of Sale) system effectively and accurately.
- Must maintain a safe, clean, and sanitary workstation.
- Able to transport food orders from the kitchen to the appropriate guest/delivery driver.
- Must be able to communicate and interact with guests, handle crowds and put guests at ease.
- Must be able to communicate and interact with co-workers in high-stress time effectively.
- Performs a variety of tasks.
- Must maintain a high degree of pace and intensity for an extended period of time, and have the ability to accurately handle money, make changes, and process credit card transactions.
- Able to adhere to schedule and be on time for shifts, training, and required meetings.
- Operate and participate effectively in a team environment.
- Physical Effort Lifting- up to 10lbs constantly, up to 25lbs frequently, up to 50lbs occasionally.
- Lifting from floor to shoulder constantly and overhead frequently.
- Exposed to cleaning chemicals.
- Color and depth perception is required for vision. Needs both near and far vision.
- Twists and reaches constantly.
- Grasps objects to move or manipulate them constantly.
- Stands and walks constantly inside and outside the restaurant
- May be exposed to environmental heat and cold conditions
- Listen to and comprehends instructions from Guests and coworkers over background restaurant and equipment noise constantly.
- Frequent hand washing is required.
Other duties as assigned by supervisor. Must adhere to company uniform and appearance policy.
Born and raised in Milwaukee, BelAir Cantina is a Wisconsin staple with a tremendous lineup of tacos, mouthwatering margaritas, and more. Chef Noe mixes traditional Mexican cooking with unique flavors and techniques for a menu that’s deliciously different and full of fresh ingredients. The BelAir vibe is at once laid-back and full of energy—the perfect spot to gather. Inspired by authenticity, defined by innovation, BelAir brings warmth and sincerity to a dining experience like no other.