Tools Administrator (NMCC) - DirectViz Solutions, LLC

DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs.

At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today!

We are seeking a talented Tool Administrator to work on-site in our Lanham, MD in the NMCC. The NMCC Tool Administrators are responsible for the day-to-day maintenance, configuration, and operation of various tools identified. Administrators are tasked with producing reports as required and ensuring the tools are kept up to date with all necessary software, hardware updates, and configuration changes to support operational efficiency.

Key Responsibilities:

• Perform regular software and hardware application deployment, configuration management, maintenance, patches, upgrades, backups, disaster recovery, and integration with other network management tools.
• Provide expert administration for tools including, but not limited to:

• HP NNMi, HP Operation Orchestration, HP Network Automation
• Derdack, StatSeeker, Performance Manager
• Lancope/Stealthwatch, Cisco Secure ISE
• Gigamon, NMCC SharePoint Portal
• Cisco and Riverbed UC Monitoring Solution, Riverbed Aternity
• Aruba Airwave, Bomgar

• Distribute workload among team members as necessary to maintain the efficient operation of all tools.
• Ensure compliance with policies, including BW changes, policy updates (HPNA and ISE), application changes, IP address changes, response paths, and network configuration changes.
• Upgrade operating systems and apply security patches as necessary.
• Write, maintain, and update security policies, particularly for Cisco ISE.
• Ensure FISMA compliance and participate in audits to maintain full regulatory adherence.
• Develop alerting mechanisms, setting thresholds for tool performance monitoring.

Qualifications:

• Five (5) or more years of experience as a Tools Administrator in an NMCC environment.

• Strong experience with HP, Cisco, Aruba, and Riverbed network management tools.
• Familiarity with both Linux and Windows environments for tool administration.
• Expertise in FISMA requirements and ability to manage tools in compliance with federal regulations.
• Proficiency in Microsoft Office Suite (Word, Excel, Project, Access, PowerPoint, Outlook).
• Experience in troubleshooting and resolving network and system issues, managing disaster recovery, and developing/maintaining documentation.

Preferred Qualifications:

• Previous experience administering tools in a government contracting or similar environment.
• Ability to manage complex network infrastructures and provide automated solutions for routine tasks.

Physical and Mental Qualifications:

• Be able to maintain awareness during scheduled working hours.
• Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard)
• Able to lift up to 15 pounds.
• Excellent verbal and written communication; good command of the English language
• Execute tasks independently and work as a team.
• Learns and memories routine tasks.
• Strong organizational, grammar, business correspondence, and self-management skills
• Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be provided for employees with disabilities.
• DVS retains the right to change or assign other duties to this position.

DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.