Training Operations Manager - 1st Shift - GXO Logistics Worldwide, LLC

At GXO, we're constantly looking for talented individuals at all levels, who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work, and the resources to build a career you can be proud of.

1st Shift, Monday - Friday, 8:00am - 4:00pm

As the Training Operations Manager you will collaborate with site leaders to develop a strategic framework that addresses the onboarding and retention needs of the organization. You will drive the use of metrics and evaluation solutions to ensure program content and training initiatives are linked to the strategic objectives of the business.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

• Create, implement and maintain a program to encompass onboarding, initial development, ongoing development, retention and separation
• Work with leadership to identify individual learning initiatives that facilitate employee development
• Ensure that key talent gets needed resources and information to effectively lead an organization towards strategic goals
• Use the results of talent assessments to identify and fill key skill gaps, identify employee readiness and retention risks
• Ensure all new hires are onboarded with specific expectations tied to their role and office
• Measure the total effectiveness of all learning and development programs
• Measure employee satisfaction scores at days 30, 90 and 180 days; use feedback to improve program
• Create and update our employee support materials
• Assist in the management/administration of the training system and conduct random audits of each site to ensure compliance to standards
• Identify opportunities to increase accuracy, optimize resources, and develop/recommend/implement solutions

At a minimum, you'll need:

• 4 years of transportation & logistics related experience

• Bachelor's degree in Transportation, Supply Chain or related field
• Proven management and leadership experience
• Conflict resolution experience
• Ability to prioritize and work effectively within time limits
• Demonstrated ability to influence and lead cross-functional teams
• Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization
• Ability to travel 10-15% of the time

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.