Transitional Day Program Counselor at Bridge Over Troubled Water

The Transitional Day Program (TDP) is a drop-in center for homeless youth 18-24 years old in Boston. Youth utilizing the TDP are typically sleeping outside, staying in emergency shelters or couch surfing. The TDP offers survival services (food, showers, laundry, & clothing) as well as intensive case management and support services to help youth move beyond the streets into safe and stable housing. The TDP Counselor is responsible for overseeing the program milieu, building therapeutic rapport with youth and providing case management services.

ESSENTIAL JOB FUNCTIONS

• Supervision of the program Milieu / Drop-in, Utilizing effective crisis management/intervention skills.
• Administer/coordinate program participants basic needs and survival services; including breakfast, lunch, showers, laundry, computer games, field trips, outings, and physical exercise.
• Provide and facilitate skills-building group activities and workshops.
• Manage intensive case management; including initiating referrals, as needed.
• Connect program participants with opportunities to engage services; including education, employment, housing, mental healthcare, and substance abuse service.
• Other duties as assigned.

QUALIFICATIONS

• Comfort and confidence working in a fast-paced, dynamic work environment.
• Enthusiastic about working with homeless transitional youth population.

• Ability to identify and execute effective problem-solving strategies. Must possess sound crisis intervention and conflict resolution skills.
• Ability to develop and maintain professional working relationships with residents, staff, co-workers, and supervisor.
• Ability to work effectively with diverse populations and cultural groups.

EDUCATION AND EXPERIENCE

• 2 or more years of experience working with youth ages 18-24 in one or more of the following areas: housing management, job development, community relations, substance abuse or recreational counseling.
• Bachelor's degree in human services, Social Work, or any related degree is required.

PHYSICAL REQUIREMENTS

• Required to be able to stand, walk and sit.
• Able to routinely lift, carry and move materials weighing 25 pounds.

COMPENSATION

The hourly rate for this role is set at $20.00 an hour

BENEFITS

Bridge Over Troubled Waters offers a competitive benefits package that includes:

• Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday
• Health, dental, and vision insurance
• 401(K) with 3% matching of contributions after one year of employment
• Employer sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability and life insurance

Bridge Over Troubled Waters, Inc.is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, gender identity, national origin, genetic information, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.

At Bridge Over Troubled Waters, we strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodations to job applicants who may require one to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at

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