TruHome Solutions* - Funder and Escrow Assistant - CommunityAmerica Credit Union

GENERAL FUNCTIONS:

This position is responsible for aiding the closing department in the funding of mortgage loans.

PRINCIPLE ACCOUNTABILITIES:

• Prepare accurate funding requests daily to insure timely disbursements of loans.
• Make follow up calls as needed to title companies and credit union clients to ensure no customer service issues.
• Verify wiring instructions.
• Always deliver the WOW factor in service to all customers, internal and external.
• Constantly be aware of areas, tasks or functions to create efficiencies and/or improvements.
• Promotes honest and open communication throughout the company.
• Demonstrate behaviors that are consistent with TruHome Solutions values, philosophies and leadership characteristics.
• Work with other departments to ensure the workflow or process is providing the best service to the members.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to communicate effectively in writing and orally.
• Ability to resolve interpersonal conflict and miscommunications.
• Knowledge of Mortgage Lending Regulations.
• Must be bondable.

PHYSICAL ACTIVITIES:

In this position, individual will be expected to lift up to 20 pounds from time to time.

Also, must be able to stoop, bend, reach, or stand for extended periods of time.  Must be able to sit and use a computer for extended periods of time.

WORKING CONDITIONS:

This position is expected to work in general office environment and may have to travel for visits to other credit union facilities or for training purposes.

EXPERIENCE/EDUCATIONAL REQUIREMENTS:

Minimum experience in Mortgage Lending

This job description indicates the general nature and level of work, knowledge, skills, abilities and other essential functions expected of an incumbent.  It is not intended to cover or contain a comprehensive listing of all required activities, duties or responsibilities.  An incumbent may be asked to perform other duties as required and the job description is subject to change as a result business necessity.