Two Way Radio Programmer - Aerowave Technologies

Company Overview

At Aerowave Technologies, we measure success by the number of our clients' lives we connect. Our goal is to connect 75,000 lives in 2031, over 10x the number of lives we connected in 2021. We have provided safety and security technology solutions, specifically two-way radio systems and surveillance and access control solutions, to a diverse and growing base of blue-chip clients for over 20 years. We take enormous pride in our reputation for providing exceptional client service and highly value the relationships we've built with our clients.

Aerowave runs on the Entrepreneurial Operating System (EOS) to strengthen six key components of our business: Vision, People, Data, Process, Issues, and Traction.

Company Core Values

We have built our culture around four Core Values:

• Our Client is our North Star
• Win Together
• Continuous Improvement
• Deliver Solutions, Not Excuses

Our Client is our North Star means we adapt and adjust to serve our customers above all else. Win Together means we encourage each other to make a positive impact every day. Constant Improvement means we make a little progress every day, leading to BIG results. Deliver Solutions, Not Excuses means we solve challenging problems and hold ourselves accountable. We don't blame others.

We hire, review, reward, and recognize our teammates based on these Core Values. It's critical that you share these values to succeed at Aerowave.

Job Summary:

As Radio Service Technician, you will be a key member of the organization and play an important role in Client Satisfaction. Your passion for providing exceptional service contributes to our world-class customer satisfaction.

Job Requirements:

• Provide technical support for VHF/UHF digital Motorola DMR conventional & trunked systems.
• Program subscriber code plugs for mobile and portable subscriber equipment for different DMR channel types (Conventional, Capacity Plus Multi Site/LCP, Capacity Plus, Connect Plus, and Capacity Max).
• Program MOTOTRBO Digital features, such as Digital Emergency, Phone Patch, Call Alert, Text, GPS and Data.
• Implement Dispatch consoles - such as AvTec or SmartPTT.
• Troubleshoot RF technologies related to two-way radio.
• Tune duplexers, combiners, and filters.

Preferred Skillsets:

• Experience with Motorola MOTOTRBO infrastructure, Digital Conventional, IPSC and CPMS/LCP, Capacity Max, trunking, or a similar field.
• Experience with Motorola Solutions CPS, CPS 2.0 and/or Radio Management/RM.
• Experience in antenna design, duplexers, combining equipment and related test equipment (Spectrum Analyzers, Service Monitors, RF Tuning).
• Experience in diagnosing radio interference issues.
• Working knowledge of IP networking, subnets, VLANS, gateways, and IP addressing
• Experience with using RF power meter to measure forward and reverse RF power on antenna and coax systems.