UNIV - Human Services Coordinator II - Psychiatry: Bio-Behavioral Medicine - MUSC
Charleston, SC
About the Job
Job Description Summary
This position supports the Employee Assistance Program (EAP) within the Department of Psychiatry & Behavioral Sciences at MUSC. The EAP is seeking a candidate to provide therapeutic and program coordinator services. This position is located in the EAP clinic on campus. As a coordinator, the candidate would be the administrator for the electronic record keeping system, EAP Expert As a therapist the candidate would provide assessment, follow up and referral for EAP clients, documenting and maintaining records, provide training for client companies, among other tasks.Entity
Medical University of South Carolina (MUSC - Univ)Worker Type
EmployeeWorker Sub-Type
ClassifiedCost Center
CC001042 COM PSYCH Bio-Behavioral Medicine CCPay Rate Type
SalaryPay Grade
University-06
Pay Range
Scheduled Weekly Hours
40Work Shift
Job Description
FLSA: Salaried
Work Schedule: Monday -Thursday 10 hr/day, Wednesday Telehealth Day or Monday - Friday 8 hr/day Wed & Fri Teleheath Days
Job Duties:
- 35% - Evaluate the needs of EAP clients through clinical assessment. Identify resources available to meet those needs by maintaining a list of appropriate referral sources for EAP clients. Provide brief therapy as clinically appropriate.
- 20% - Maintain client records and confidentiality. Provide training to companies, supervisors and employees. Maintain current up-to-date knowledge and skills related to the counseling field and employee assistance.
- 20% - Provide program coordination services including scheduling clients for internal counselors and external affiliate counselors, takes supervisory referrals, administers EAP Expert (record keeping software), maintaining and generating reports, creating new charts for internal clients, establishing and maintaining external affiliate counselor database, authorizing sessions for external affiliate counselors throughout South Carolina. Provide vacation coverage for administrative assistant to include answering the phone, greeting clients and conducting the intake process.
- 20% - Maintain positive relationships with referral sources, client companies, MUSC Human Resources, supervisors, and affiliate counselors. Adhere to the ethical codes of conduct set forth by their licensing board and the standards of practice for Employee Assistance Professionals provided by EAPA.
- 5% - other duties as assigned.
Preferred Education, Experience & Additional Skills:
- LISW, LISW-CP, or LPC license
- Prior experience in an employee assistance program, a CEAP or EAS-C is a plus.
- A master’s degree and license to practice in the State of South Carolina and two years professional experience in human services or social services programs.
- Prior experience in an employee assistance program.
- Ability to deal courteously and effectively with the public in person, on the phone and via email.
- Ability to deal with complex emotional situations.
- Ability to maintain confidentiality.
- Ability to communicate effectively.
- Must have a working knowledge of Outlook, Microsoft Word, Power Point and Excel.
- Ability to learn, maintain and administer record keeping software.
- Must have strong organizational skills.
- Ability to develop and implement a process improvement plan.
- Ability to effectively plan and organize work activities and prioritize task completion according to schedules and goals.
- Ability to exercise judgement and discretion in interpreting and applying policies and procedures.
- A working knowledge of federal laws related to employment such as ABA, FMLA and Title IX.
Additional Job Description
Minimum Requirements: A bachelor's degree and two years professional experience in human services or social services programs.
Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to climb stairs. (Infrequent) Ability to climb ladders. (Infrequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to perform job functions from kneeling positions. (Frequent) Ability to crawl while performing job functions. (Frequent) Ability to bend at the waist. (Frequent) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform 'pinching' operations. (Infrequent) Possess good grip strength. Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to reach in all directions. (Continuous) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 35 lbs., unassisted. (Frequent) Ability to lift objects, up to 35 lbs., from floor level to height of 36 inches, unassisted. (Frequent) Ability to lower objects, up to 35 lbs., from height of 36 inches to floor level, unassisted. (Frequent) Ability to push/pull objects, up to 75 lbs., unassisted. (Frequent) Ability to push/pull patients up to 300 lbs. in wheelchairs, etc., unassisted. (Frequent) Ability to lift and carry patients up to 300 lbs., assisted. (Frequent) Ability to maintain 20/40 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and understand whispered conversations at a distance of 3 feet. Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas. (Infrequent) Ability to be qualified physically (by medical personnel) for respirator use, initially and annually. Additional New Requirements: Ability to deal effectively with stressful situations. Ability to learn and use new processes, tools and equipment as required. Computer literacy. Ability to work overtime as required. Ability to work rotating shifts.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
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