US LBM Business Process Lead Operations at US LBM Holdings

US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment.

A Brief Overview
The US LBM Business Process Lead will develop and apply state of the art business practices based on the needs of US LBM divisions/markets, regional and corporate organizations. This person will be responsible for building standard business processes that provide the most effective utilization of applications, as well as providing support to users across the organization.

What you will do

• Lead in the development of new or applying of existing state of the art business practices based on the needs of USLBM divisions/markets, regional and corporate organizations.
• Oversee the implementation of desired 'to be' processes by working with appropriate divisional, regional and Holdings team members.
• Support users of implemented solutions in the proper and most effective utilization of the applications. Provide transaction assists and troubleshooting as needed.
• Review Divisions/Markets to be converted to US LBM processes and assess their key business processes. Develop a plan to introduce current best practices to the in-scope Divisions/Markets or to apply their business processes to the rest of the US LBM organization, as appropriate.
• Partner with Finance Process leads, Implementation Leads, and Project Managers to ensure that project efforts are properly coordinated and aligned with US LBM strategies.
• Ensure the integrity of financial and operational data by supporting reconciliation activities and coordinating with Holdings resources.
• Design and institute appropriate financial controls within the financial and operational processes implemented.
• Train users on new or modified business processes.
• Develop project plans and manage multiple concurrent implementation efforts with supporting project teams. Lead and direct implementation efforts from conception to completion by coordinating resources and timetables with user departments.
• Analyze and catalog key business processes to serve as a reference for current and future project efforts.
• Oversee the documentation of 'as is' and 'to be' processes in the form of the US LBM Process Framework and associated toolkits consisting of flow charts, process documents, desk level procedures, and other artifacts as needed.
• Negotiate the introduction of new business processes with the affected organizations. Influence applicable USLBM leadership to foster the acceptance and buy-in of required process changes.
• Maintain a deep understanding of benchmark business practices utilized throughout the industry and at other benchmark organizations.
• Partner with other continuous improvement resources throughout the USLBM organization in identifying and implementing process optimization initiatives.
• Measure the impact of best practice initiatives by capturing and maintaining before and after financial and operational metrics.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Prepare reports and correspondence concerning project requirements, activities, and status.

Education Qualifications

• Bachelor's Degree in Operations Management or related business discipline required.

Experience Qualifications

• 4-6 years of diversified operational experience required.
• 1-3 years of experience in the building materials distribution business preferred.

Skills and Abilities

• Experienced in implementing and utilizing ERP systems preferred (Epicor, Oracle, SAP, etc.); BisTrack experience highly preferred.
• Advanced education or experience in operations or finance/accounting with project management skills preferred.
• Business Process Mapping (BPM) and re-engineering experience preferred.
• Ability to work with internal customers and understand and assess their needs, processes, and functions in order to document requirements, recommendations, schedules and process information in a clear and concise manner.
• Experience working in a team environment and ability to work independently and set priorities.
• Experience with the Microsoft Office Suite, including Visio, is preferred.
• Excellent interpersonal as well as oral and written communication skills.
• Position can be based remotely (home office) or at locally accessible US LBM facility.

Travel Requirements

• Up to 25% domestic travel to meet and coordinate with on-site conversion teams.

US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.