Unit Clerk - Echelon Care and Rehab

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PURPOSE: The Unit Clerk assumes clerical responsibility to coordinate activities at the unit nurses' station. Performs receptionist, telephone and clerical duties to support nursing staff in the delivery of care and services to unit residents.

DUTIES:

• Greets visitors, staff and residents promptly in pleasant, courteously manner. Provides accurate information. Makes prompt efforts to answer questions, to resolve problems within scope of Unit Clerk responsibility or notify appropriate facility representative. Promptly notifies Unit Charge Nurse or Unit Manager of all resident and/or family concerns, grievances, and complaints.
• Maintains order in the nurses' station by replacing records in their proper place, disposing of excess paper and eliminating all clutter.
• Establish and maintain resident charts
• Coordinate resident appointments and transportation; accompany residents on appointments when necessary.
• Help residents by responding to call lights and obtain needed services from nurses and physicians
• Maintain unit operations by following policies and procedures and reporting needed changes
• Assume personal responsibility for following facility procedures related to control of equipment and supplies within the unit
• Maintain a safe and clean working environment by complying with procedures, rules and regulations; adhere to infection control policies and protocols
• Identify resident problems and concerns and address.