Unit Secretary - CareWell Health

Job Summary

The unit secretary, as a department receptionist, schedules patients as directed, prepares minutes, enters daily charges, conducts follow-up phone calls as assigned, organizes chart room and communications/disseminates information to appropriate personnel. The secretary is also responsible for pulling and filing records for all clinicians and physicians. She also covers all departmental reception areas, makes copies, and completes administrative tasks.

Essential Functions

• Act as a receptionist and provide information as necessary utilizing proper telephone etiquette


• Communicate all pertinent information to appropriate personnel


• Schedules and follows up on patients as assigned


• Transcribe physician’s orders including initials and signature


• Maintain patient medical record from admission through discharge and assists with procurement or disposition of medical record


• Maintains patient admission and discharge log


• Practices Universal Standard Precautions


• Demonstrated knowledge of department safety procedures and practices, including safe handling of equipment and hazardous substances.


• Assists with the orientation of new personnel


• Collects faxed reports and distributes to staff members as appropriate


• Assist with collection and collation of department statistics


• Communicates to charge nurse/supervisor when leaving unit


• Understands role during emergency codes

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

Minimum Education/Certifications

High School Diploma or equivalent and a certificate or degree in health unit secretary studies or a related field are required to be a unit secretary.

Minimum Work Experience

Two years of experience in a related field in the last 3–5 years preferred (medical secretary & receptionist duties).

Position Type/Expected Hours of Work: Must be willing to work holidays, weekends and provide additional coverage as needed

Working Conditions:Exposed to unpleasant odors, and communicable diseases. Encounters stress, crisis, emergencies, and death. Lifts some equipment/supplies. Interacts with family, visitors, health team members and other hospital and referral agency