Universal Banker PT - Rhinebeck Bank

The Universal Banker position pays $19.23 - $24.00 per hour depending on experience. We have an excellent benefits package that includes 20 days of paid time off, a generous 401(k) match and a mentor program. In order to provide you with the skills and knowledge to be successful in the Universal Banker position, the initial training program for the position is a combination of 5 weeks of hands-on, “classroom” and webinar learning.

If you are talented, motivated and can get things done, we have opportunities for you. We are looking to hire people who want more than “just a job”. We can grow your career through coaching, supportive management and a mentor program. We provide our employees with competitive salaries, exceptional benefits including paid time off, a generous 401(k) plan and Rhinebeck Bank stock. We even support volunteerism via paid volunteer hours. Since 1860 Rhinebeck Bank has been an integral part of the Hudson Valley. We are a local bank serving Dutchess, Ulster and Orange counties and pride ourselves in being personally involved in our business, communities and charitable organizations. We have the best professional staff in the business – all committed to helping our customers succeed in their financial endeavors.

The Universal Banker is responsible for providing an exceptional in-branch customer experience by handling customer needs from teller transactions to other service and sales requests. The UB is responsible for floating between the teller line and platform as needed within their branch. You will have a primary role on the teller line and be responsible for platform interactions and bank operations. You will be responsible for providing solutions based on customer needs by following the Rhinebeck Bank relationship management process.

Primary responsibilities include: processing customer transactions, making outbound sales calls, opening accounts, recommending appropriate bank products and services, and referring business to other departments and the Bank's subsidiaries in accordance with Bank policies and procedures.

In order to succeed in this role, you will establish strong customer relationships, portray the Bank's professional image and customer service. Following up with customers, returning phone calls, clearly explaining Bank products and services, completing reports and other paperwork, and reporting customer feedback to Management are key responsibilities of the position.

Education & Experience:
1+ years of banking experience preferred.

As an Equal Opportunity / Affirmative Action Employer, Rhinebeck Bank will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran or disability status, sexual orientation, gender identity, transgender status, or any other characteristics protected under applicable law.