Used Vehicle Sales Analyst at American Honda Motor Co Inc

What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.  We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

Job Purpose

The Used Vehicle Sales Analyst is responsible for the handling the sales of the AHM used vehicle fleet to qualifying associates.

The objective of this position is to provide excellent customer service to associates during the vehicle sale/purchase transaction process and ensure proper handling and completion of all sale documents.

Key Accountabilities

• Processing of used car sales transactions for qualifying associates (60 per month)
• Handling of incoming calls and correspondence from associates and dealers
• Validation of Associate purchase eligibility
• Validation of vehicle saleable status
• Processing and logging of sale transaction in mainframe and MS Office
• Ensure completion of sale documents
• Handling of internal / external Used Car Promotional Sales
• Reporting of sale activities to Management
• AHM vehicle fleet reconciliation

Qualifications, Experience, and Skills

Minimum Educational Qualifications:

• College degree or equivalent work experience

Minimum Experience:

• 3 - 5 years in order processing environment
• 3 - 5 years in customer service environment
• Proficiency in MS Office applications (Excel, Word, and PowerPoint)

Other Job-Specific Skills

• Excellent interpersonal and communication skills
• Basic knowledge of CICS, Honda/ Acura products, Honda / Acura accessories, dealer / service operations

Job Dimensions

No. of Direct Reports: 0

No. of Indirect Reports: 0

Financial Dimensions: Processing of Company owned vehicles through associate sales generating $25M in gross revenue.

Decisions Expected

• Validate vehicle saleability (title receipt, smog inspection)
• Validate associate purchase eligibility (Yearly limit, outstanding payments)

Working Conditions

• Office Work Environment
• No Travel Required
• No Physical Demands

What differentiates Honda and make us an employer of choice?

Total Rewards:
•    Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
•    Paid Overtime
•    Regional Bonus (when applicable)
•    Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) 
•    Paid time off, including vacation, holidays, shutdown
•    Company Paid Short-Term and Long-Term Disability 
•    401K Plan with company match + additional contribution
•    Relocation assistance (if eligible)

Career Growth:
•    Advancement Opportunities
•    Career Mobility  
•    Education Reimbursement for Continued Learning
•    Training and Development Programs 

Additional Offerings:
•    Tuition Assistance & Student Loan Repayment
•    Lifestyle Account
•    Childcare Reimbursement Account
•    Elder Care Support
•    Wellbeing Program
•    Community Service and Engagement Programs
•    Product Programs
•    Free Drinks Onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.